Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Barrera

Garden Grove,CA

Summary

I am a self-motivated student looking to further my communication skills in a diverse and inclusive work environment and be able to bring my experience to be a valuable team member, while also furthering my education. I have adapted to working effectively unsupervised and quickly mastering new skills. I am a committed job seeker with a history of meeting company needs with consistent, organized, and timely practices. I prefer to work in a fast-paced environment and work well under pressure, adapting to new situations and challenges.

Overview

3
3
years of professional experience

Work History

Sales Associate

Honda Center
03.2023 - Current
  • Sell artist and Team Store merchandise during concerts and NHL games, processing exchanges, returns, and providing accurate change for events when cash is used
  • Work with artist reps to ensure accurate counts of merchandise during both count-in and count-out
  • Move, use, set up, and tear down of equipment including stands, kiosks, grids, card readers, electrical, and merchandise displays
  • Provide counts for merchandise in the Team Store for inventory purposes and count-in new merchandise from off-site warehouse
  • Engaging with guests throughout the arena and answering/addressing their questions and concerns.

Sales Associate

Guess
01.2023 - 02.2023
  • Compared merchandise invoices to items received
  • Collected payments and provided accurate change
  • Helped customers find specific products, answered questions and offered product advice
  • Arranged new merchandise with signage and appealing displays to encourage customer sales
  • Answered product questions with up-to-date knowledge of sales and promotions
  • Answered incoming phone calls to provide store, product, and services information
  • Assessed customer needs to provide assistance and information on product features
  • Engaged customers in friendly, professional dialogue to determine needs
  • Assisted management in counting the cash drawers during store-close to ensure accuracy.

Fulfillment Expert

Target
12.2020 - 12.2022
  • Fulfilled both pick-up and ship-from-store orders quickly and efficiently
  • Met both daily goal times while also helping guests in-store with their needs
  • Worked in a constant fast-paced environment
  • Trained new team members and assisted in overlooking goal times to assure they were met
  • Assisted various departments aside from my own including Guest Services, Drive-up, and working as a cashier
  • Picked, packed, and sorted orders in the correct pallets/ wrapping pallets and loading trucks as needed
  • Worked alongside mail carriers to ensure the correct pallets were picked up and shipped on time.

Education

Film Production -

Cypress College
Cypress, CA

Some College (No Degree) -

University of New Mexico
Albuquerque, NM

High School Diploma -

Westminster High School
Westminster, CA

Skills

- Fulfillment processing (picking, packing & sorting orders)

- Bilingual English/Spanish

- Excellent interpersonal communication

- Fast learner and multi-task oriented

- Great customer service and guest engagement

- Work well individually and a valuable team member

- Self motivated

- Attention to detail

- Works great in a fast-paced environment

- Retail Store Operations

- Problem-solving skills

- Display Setup

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Honda Center
03.2023 - Current

Sales Associate

Guess
01.2023 - 02.2023

Fulfillment Expert

Target
12.2020 - 12.2022

Film Production -

Cypress College

Some College (No Degree) -

University of New Mexico

High School Diploma -

Westminster High School

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Michelle Barrera