Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Barrera

Garden Grove,CA

Summary

I am a self-motivated worker looking to further my experience and communication skills in a diverse and inclusive work environment. I am a valuable team member experienced in sales associate positions, excelling in customer engagement, and fulfillment processing. I am accustomed to high-volume environments and workloads, and enjoy learning a variety of new things. I am a dependable team player who adapts to new situations and challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Honda Center
Anaheim
03.2023 - Current
  • Processed transactions using a point-of-sale system.
  • Maintained knowledge of any event promotions, exchange guidelines, and security practices during events and regular store hours.
  • Move, set up, and break down kiosks, stands, electrical, and merchandise displays.
  • Provide counts for merchandise in the Team Store, warehouse, and event count-ins.
  • Interacting with guests throughout the arena and addressing their questions and concerns regarding merchandise and arena information.
  • Acquired forklift certification to assist in any warehouse operations and deliveries.

Sales Associate

Guess
Cerritos
01.2023 - 03.2023
  • Verified merchandise invoices with store deliveries.
  • Processed transactions using a point-of-sale system.
  • Assisted customers with product selection, answered questions, and offered product advice.
  • Arranged new merchandise with signage, and appealing displays to encourage customer sales.
  • Addressed inquiries utilizing current knowledge of product and promotions, both in person and via phone.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted management in counting the cash drawers during store-close to ensure accuracy.

Fulfillment Expert

Target
Westminster, CA
12.2020 - 12.2022
  • Fulfilled ship-from-store and pickup orders in accordance with specified deadlines.
  • Worked in a constant fast-paced environment.
  • Trained new team members and assisted in overseeing daily goal times to ensure they were met.
  • Assisted various departments including Guest Services, Drive-up, and cashier operations.
  • Interacted with guests to resolve issues involving both guests and team members in workplace.
  • Picked, packed, and sorted online orders to correlating pallets, wrapped pallets, and loaded freight trucks as needed.
  • Interacted and assisted delivery personnel for freight pickups, and ensured the correct pallets were shipped on time.

Education

High School Diploma -

Westminster High School
Westminster, CA
06.2022

Some College (No Degree) - Film Production

University of New Mexico
Albuquerque, NM

Some College (No Degree) - Film Production

Cypress College
Cypress, CA

Skills

  • Fulfillment processing
  • POS system operation
  • Forklift operation
  • Bilingual English/Spanish
  • Good interpersonal communication
  • Fast learner and multitask-oriented
  • Great customer service and guest engagement
  • I work well individually and am a valuable team member
  • Self-motivated and dependable
  • Event setup and breakdown
  • Works great in fast-paced environments

Certification

  • Forklift certification

Timeline

Sales Associate

Honda Center
03.2023 - Current

Sales Associate

Guess
01.2023 - 03.2023

Fulfillment Expert

Target
12.2020 - 12.2022

High School Diploma -

Westminster High School

Some College (No Degree) - Film Production

University of New Mexico

Some College (No Degree) - Film Production

Cypress College

Similar Profiles

CREATE PROFILE