Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Michelle Barrett

Provo,UT
Michelle Barrett

Summary

Dynamic leader with a proven track record at Phone Directories, enhancing team productivity and customer satisfaction through effective staff training and problem-solving. Skilled in contract management and customer service, adept at developing processes that streamline operations and improve financial accuracy. Achieves notable improvements in efficiency and staff performance by focusing on targeted training and operational overhauls.

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

7
years of professional experience

Work History

Phone Directories

Supervisor Contract Coordination
01.2002 - 10.2005

Job overview

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Devised and implemented processes and procedures to streamline operations.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Paid attention to detail while completing assignments.

Easy Dental

Billing Specialist
06.2000 - 12.2002

Job overview

  • Monitored outstanding invoices and performed collections duties.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Responded to customer concerns and questions on daily basis.
  • Maintained accurate records of customer payments.
  • Handled account payments and provided information regarding outstanding balances.

Schaeffer Industries

Accounts Payable Clerk
12.1998 - 01.2000

Job overview

  • Maintained good working relationships with vendors and resolved disputes.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Matched purchase orders with invoices and recorded necessary information.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.

Education

Nebo School District
Spanish Fork

High School Diploma
05-1996

University Overview

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Processes and procedures
  • Contract management
  • Policy and procedure development

Timeline

Supervisor Contract Coordination
Phone Directories
01.2002 - 10.2005
Billing Specialist
Easy Dental
06.2000 - 12.2002
Accounts Payable Clerk
Schaeffer Industries
12.1998 - 01.2000
Nebo School District
High School Diploma
Michelle Barrett