Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Timeline
Hi, I’m

Michelle Barry

Administrator Coordinator
Bella Vista,AR
Michelle Barry

Summary

Self-motivated administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Customer service professional offering 20+ years of experience streamlining processes, managing talented team members and performing a variety of tasks. Tireless team player known for staying poised and calm in fast-paced environments.

Outgoing hospitality expert with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.

Developed strong interpersonal and organizational skills in home care environment. Excel in providing attentive care and fostering supportive, safe atmosphere. Looking to transition into new field where these transferrable skills can contribute to meaningful client interactions and effective task management.

Overview

29
years of professional experience
6
years of post-secondary education
1
Certification
1
Language

Work History

Life Unplugged

Executive Assistant
07.2022 - 03.2025

Job overview

  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organized and coordinated conferences and monthly meetings.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Used advanced software to prepare documents, reports, and presentations.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.

Lighthouse Church

Administrative Coordinator
04.2018 - 06.2022

Job overview

  • Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
  • Developed and implemented scheduling policies.
  • Input data in planning center to create updated status reports for quick reference of project progress and deadlines.
  • Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Transcribed meeting minutes for management's records.
  • Handled volunteer scheduling for over 100 members, check-in, check-out and processing.

Seniors Helping Seniors- NWA

Home Health Aide
08.2024 - Current

Job overview

  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

My First Peekaboo

Ultrasound Technician
12.2013 - 05.2020

Job overview

  • Educated up to 35 patients day on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Carried out day-to-day duties accurately and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team-building activities to enhance working relationships.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Completed ultrasound exam and verified proper documentation in ultrasound reporting system to facilitate accurate record-keeping.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.

Chick Fill A

Manager
04.2007 - 06.2009

Job overview

  • Onboarded new employees with training and new hire documentation.
  • Recruited and hired top performers to add talent and value to department.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Maintained professional, organized and safe environment for 120 employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring 120 team members.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Burlington Coat Factory Department Store

Customer Service Manager
10.2007 - 04.2008

Job overview

  • Introduced higher standards for customer service and increased efficiency by streamlining operations.
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.
  • Developed service procedures, policies and standards.
  • Researched and corrected customer concerns to promote company loyalty.
  • Completed special projects by using effective decision making, critical thinking and time management skills.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Trained and regularly mentored 200 associates on performance-oriented strategies and customer service techniques.
  • Followed through with client requests to resolve problems.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
  • Generated customer satisfaction surveys to analyze results into action plans.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Took ownership of customer issues and followed problems through to resolution.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

Black Angus Steak House

Bartender Shift Manager
10.1995 - 02.2008

Job overview

  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Completed accurate inventory records to thwart malicious activities and maintain organized and profitable establishment.
  • Trained 10 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Served high customer volumes during special events, nights and weekends.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Followed strict recipes and drink measurements to minimize product used.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.

Education

Lifeforming Leadership Coaching
Virginia Beach, VA

from Accelerated Coach Training (ACT)
09-2023

University Overview

Bryman College

CNA from Nursing
09.1990 - 01.1991

University Overview

Ventura College
Ventura, CA

Some College (No Degree) from General Studies
09.1986 - 06.1988

University Overview

Newbury Park High School
Newbury Park, CA

Diploma from General Studies
09.1981 - 06.1985

University Overview

Skills

Executive support

Certification

Lifeforming Growth Coach

Availability
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany Culture

Timeline

Home Health Aide
Seniors Helping Seniors- NWA
08.2024 - Current

Lifeforming Growth Coach

09-2023
Executive Assistant
Life Unplugged
07.2022 - 03.2025
Administrative Coordinator
Lighthouse Church
04.2018 - 06.2022
Ultrasound Technician
My First Peekaboo
12.2013 - 05.2020
Customer Service Manager
Burlington Coat Factory Department Store
10.2007 - 04.2008
Manager
Chick Fill A
04.2007 - 06.2009
Bartender Shift Manager
Black Angus Steak House
10.1995 - 02.2008
Bryman College
CNA from Nursing
09.1990 - 01.1991
Ventura College
Some College (No Degree) from General Studies
09.1986 - 06.1988
Newbury Park High School
Diploma from General Studies
09.1981 - 06.1985
Lifeforming Leadership Coaching
from Accelerated Coach Training (ACT)
Michelle BarryAdministrator Coordinator