Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Quote
Timeline
GeneralManager

Michelle Battisti

Insurance Agent
Monaca,PA

Summary

Professional Insurance Advisor with excellent client management, retention and recruitment. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of resolving problems and improving customer satisfaction. Extensive Knowledge of Unique Coverage Niches/ Programs.

Overview

1
1
Certification
6
6
years of post-secondary education
12
12
years of professional experience

Work History

Commercial Insurance Agent

Thompson - Gusic Insurance Group
Pittsburgh, PA
09.2015 - Current
  • Built relationships with clients through providing superior service, excellent selection of coverage options and value minded solutions.
  • Collected, analyzed, and tracked commercial lines retention as well as produced S.M.A.R.T Goals to further overall agency profitability.
  • Prepared and Presented Quotes as well as finalized sales of new business opportunities.
  • Managed a large book of commercial lines business for retention and growth potential via rounding through multiple touch points throughout the term.
  • Created sources for continuous client referrals within the community and with businesses using networking groups and referral networks
  • Worked to accommodate new and different insurance requests and explored new value/ unique market opportunities to optimize insurance agency reputation.
  • Consistently and continuously updating my knowledge database of available markets, products, marketing techniques and continuing education to best service clients, professional contacts and the community at large.

Earth Science Teacher/Lead Teacher

PA Cyber Charter School
Midland, PA
08.2014 - 08.2015
  • Coordinated and collaborated with other faculty members during lesson plan development.
  • Kept abreast of technological advances in Science and adapted curriculum for individual, small group and remedial instruction to meet diverse needs of high school students.

Science Teacher/ Department Chair

Caroline Co Public Schools
Bowling Green, VA
07.2009 - 07.2014
  • Mentored new teacher in successful strategies, techniques, materials, and supplementary technologies.
  • Maintained current industry knowledge by reading publications, attending conferences and completing training.
  • Stayed informed about current developments in field of specialization to enhance real-world instructional applications.

Physical Science Teacher

Wake County Public Schools
Raleigh, NC
08.2008 - 06.2009
  • Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
  • Demonstrated positive and effective classroom management skills.

Education

Bachelor of Science - Biology

Slippery Rock University Of Pennsylvania
Slippery Rock, PA
08.2002 - 05.2006

Master of Science - Teaching

Slippery Rock University Of Pennsylvania
Slippery Rock, PA
05.2006 - 05.2008

Skills

    Underwriting and adjustments

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Certified Professional Insurance Advisor

Quote

Business has only two functions – marketing and innovation.
Peter Drucker

Timeline

Commercial Insurance Agent

Thompson - Gusic Insurance Group
09.2015 - Current

Earth Science Teacher/Lead Teacher

PA Cyber Charter School
08.2014 - 08.2015

Science Teacher/ Department Chair

Caroline Co Public Schools
07.2009 - 07.2014

Physical Science Teacher

Wake County Public Schools
08.2008 - 06.2009

Master of Science - Teaching

Slippery Rock University Of Pennsylvania
05.2006 - 05.2008

Bachelor of Science - Biology

Slippery Rock University Of Pennsylvania
08.2002 - 05.2006
Michelle BattistiInsurance Agent