Michelle Bauman
Lakeville,United States
Summary
Dynamic General Manager with over 20 years of leadership experience in high-velocity environments. Proven track record in developing and guiding large teams, transforming staff into exceptional leaders. Combines creativity with strategic financial and operational acumen to drive organizational success. Focused on fostering a culture of continuous improvement and innovation.
Overview
30
30
years of professional experience
Work History
Chef/Server Trainer
Highview Hills Senior Living
Lakeville, MN
08.2022 - 01.2024
- Informed kitchen staff of schedules and delegated appropriate duties to improve efficiency.
- Maintained cleanliness of food preparation areas, following hygiene codes.
- Followed dietary procedures in accordance with established policies.
- Engaged with residents to provide positive and enriching experiences.
- Coordinated communication between kitchen staff and front of house regarding menu changes, special requests, and cancellations.
- Instructed new staff members on food handling procedures and service techniques.
- Minimized waste through careful ingredient management based on customer demand forecasting.
General Manager
Brueggers
Apple Valley , MN
05.2015 - 06.2022
- Assessed and redesigned existing programs to enhance their effectiveness.
- Directed training initiatives focusing on staff development, enhancing overall performance.
- Aligned associates' abilities with assigned responsibilities to enhance productivity.
- Decreased staff turnover by developing comprehensive training programs.
- Directed food delivery and presentation to maintain catering operations.
- Maintained high standards of cleanliness, organization, storage, and sanitation for food and beverage products.
- Created process enhancement strategies to ensure safety, health, quality, and customer satisfaction.
General Manager
McDonald's
Apple Valley , MN
07.1994 - 02.2015
- Conducted comprehensive interviews, recruited candidates and successfully hired suitable staff.
- Led employee evaluations with constructive feedback to boost performance.
- Enhanced efficiency by consolidating data, payroll, and accounting programs into centralized systems.
- Designed sales and service strategies to improve revenue and retention.
- Oversaw inventory levels and developed corrective action plans to reduce long-term expenses.
- Created schedules and monitored payroll to remain within budget.
- Optimized operations through strategic development of business processes.
- Educated team members on job functions, regulations and standards.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Education
Lakeville High School
Lakeville, MN06.1993
Some College (No Degree) - Culinary Arts
Minneapolis Institute of Art
Minneapolis, MNSkills
- Team Leadership
- Talent Acquisition
- Management Team Building
- Employee Motivation
- Efficiency Improvement
- Supervision and Training
- Staff Development
Additional Information
- Serv Safe Certified. Exp 9/01/2024
- I am also Proctor Certified ( able to set up courses and administer testing)
Timeline
Chef/Server Trainer
Highview Hills Senior Living
08.2022 - 01.2024
General Manager
Brueggers
05.2015 - 06.2022
General Manager
McDonald's
07.1994 - 02.2015
Lakeville High School
Some College (No Degree) - Culinary Arts
Minneapolis Institute of Art
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