Talented Manager with expert team leadership, planning and organizational skills built during successful career. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Manager
Victoria's Secret & Victoria's Secret Pink
2022.01 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Onboarded new employees with training and new hire documentation.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Caretaker
Private Home Services
2016.04 - Current
My mother had been a caretaker since 2016 and she would take me since 2016b to see what it was like and help her. To this day I have learned so much and continue to help her out with her clients who are elders.
Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.
Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
Enhanced elderly clients' quality of life by providing compassionate, attentive care and companionship.
Promoted mental stimulation through engaging conversations, recreational activities, and memory exercises tailored to each individual''s interests.
Monitored clients' vital signs and reported any significant changes to healthcare providers promptly, contributing to early intervention efforts when necessary.
Managed medication schedules accurately, reducing potential health risks associated with missed or incorrect dosages.
Restaurant Waiter
La Placita Restaurant
2021.09 - 2022.01
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas for optimal guest experience.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Associate
Papa Murphy's Take And Bake Pizza
2020.08 - 2021.09
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Improved customer satisfaction by providing friendly and efficient service in a fast-paced environment.
Trained new employees on company policies, procedures, and food handling techniques to maintain consistent service levels.
Promoted a positive work environment among colleagues through effective communication skills.
Education
Counseling Psychology
San Joaquin Delta College
Stockton, CA
High School Diploma -
Health Careers Academy
Stockton, CA
05.2021
Skills
Team Leadership
Complex Problem-Solving
Bilingual
Compassionate Caregiving
First AID certified
CPR certified
Workload Management
Documentation And Reporting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
Victoria's Secret & Victoria's Secret Pink
2022.01 - Current
Restaurant Waiter
La Placita Restaurant
2021.09 - 2022.01
Associate
Papa Murphy's Take And Bake Pizza
2020.08 - 2021.09
Caretaker
Private Home Services
2016.04 - Current
Counseling Psychology
San Joaquin Delta College
High School Diploma -
Health Careers Academy
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