Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michelle Begley

Michelle Begley

Healthcare Administration
Kokomo,IN

Summary

I am a dedicated healthcare professional with 14 years of hands-on experience as a Dermatology Medical Assistant, specializing in patient care, biologic coordination, workflow optimization, and cross-functional communication. After more than a decade of supporting patients, providers, and clinical operations, I expanded my expertise by earning my Bachelor of Science in Healthcare Administration from Purdue Global (September 2025). My career has been built on reliability, compassion, and the ability to manage complex processes efficiently, from navigating prior authorizations and specialty pharmacy coordination to supporting high-volume clinics, and mentoring new staff.
I'm now seeking to transition into positions such as medical or hospital management, pharmaceutical sales, field reimbursement, patient access, or healthcare operation roles where I can combine my clinical background with my administrative training to drive results, improve patient experiences, and support organizational goals.

Overview

24
24
years of professional experience

Work History

Medical Assistant

Randall Dermatology
Kokomo, Indiana
07.2011 - Current
  • Dermatological Expertise
  • HIPPA Compliance & Ethical Standards
  • Facilitated communication between patients and healthcare providers effectively.
  • Biologic Coordination & Specialty Pharmacy Knowledge
  • Assist with MOHS and dermotologic procedures.
  • Organized charts, documents and supplies to maintain team productivity.
  • Provide training for new team members.
  • Compassionate
  • Reliable team player
  • Professionalism
  • Efficient in Modernizing Medicine's EMA System
  • Communication Skills

Manager

Subway
Galveston, IN
06.2002 - 06.2011
  • Trained and supervised staff to enhance team performance and service quality.
  • Managed daily operations of store ensuring compliance with company standards.
  • Oversaw inventory management including ordering and stock rotation processes.
  • Developed staff schedules to optimize labor efficiency during peak hours.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored, and trained team members to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Bachelor of Science - Healthcare Administration

Purdue Global
Lafayette, Indiana
09-2025

Technical Certificate - Licensed Practical Nursing

Ivy Tech Community College of Indiana
Logansport, IN
05-2008

High School Diploma -

Lewis Cass Jr. Sr. High School
Walton, IN
05-2002

Skills

  • Patient communication
  • Medical documentation
  • Team collaboration
  • Training facilitation
  • Health information compliance
  • Clinical assistance

Accomplishments

Magna Cum Laude

Timeline

Medical Assistant

Randall Dermatology
07.2011 - Current

Manager

Subway
06.2002 - 06.2011

Bachelor of Science - Healthcare Administration

Purdue Global

Technical Certificate - Licensed Practical Nursing

Ivy Tech Community College of Indiana

High School Diploma -

Lewis Cass Jr. Sr. High School
Michelle BegleyHealthcare Administration