Summary
Overview
Work History
Education
Skills
Websites
Certification
Volunteer Experience
Professional Associations Organizations
References
Timeline
Generic

Michelle Bella

Castro Valley,CA

Summary

Operations Management Professional with a strong track record in driving efficiency and achieving strategic objectives. Expertise in fostering teamwork and building relationships, all while aligning with organizational vision and mission. Proven ability to apply operational knowledge to enhance performance and deliver results. Seeking to leverage skills in a challenging role that promotes growth and collaboration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager

First Place For Youth
Oakland, CA
04.2022 - 02.2025
  • Oversee the operations for the organization, including administrative and facilities management.
  • Collaborate with various departments on organizational goals.
  • Account management: maintain strong relationships with client vendors.
  • Collaborate with insurance brokers to issue Certificates of Insurance, manage requests, updates, and annual renewals.
  • Manage business license renewals for all offices.
  • Appointed the Board of Safety Committee, ensuring that all offices are compliant with contractual agreements and OSHA requirements.
  • Event planning: Coordinate staff events.

Human Resources Coordinator (Contract)

First Place for Youth
Oakland, CA
12.2021 - 04.2022
  • Provide support to the HR department and performing administrative tasks, oversee the general office and facilities administrative functions and activities
  • Work collaboratively with Program staff in the management of other office sites
  • Process HQ facilities and HR department incoming invoices for payment using Concur accounting system
  • Ensure security for incoming receivables by monitoring / maintaining a daily log of all checks received and forward to Finance department
  • Provide employee support for benefits administration and monthly benefits invoice reconciliation

Human Resources Recruiting Coordinator (Contract)

East Bay Innovations
San Leandro, CA
09.2021 - 11.2021
  • Company Overview: Non-profit organization that aims to help adults with developmental disabilities thrive with independence in their own homes and in the community
  • Worked closely and collaboratively with the Assistant Director of Training and Recruitment to facilitate efficient and effective hiring practices
  • Pre-screening candidates - reviews resumes, completes phone screenings, schedule interviews, process reference checks
  • Effectively communicate EBI’s mission and philosophy to applicants
  • Maintains familiarity with each direct support position and effectively communicates the details of each direct support positions to applicants
  • Non-profit organization that aims to help adults with developmental disabilities thrive with independence in their own homes and in the community

Human Resources / Business Administrative Assistant

Del Rio Dental Studio
Hayward, CA
11.2020 - 05.2021
  • Company Overview: Human resources and business management support for a private, well-established dental health practice
  • Execute Full Cycle Recruitment- sourcing and pre-screening candidates, interviewing, background / reference checks, onboarding documents, exit process
  • Process payroll, accounts payable, project management
  • Conflict management and resolution
  • Implement training, procedures, and policies to ensure smooth operations
  • Coordinate/ schedule meetings with clients / vendors
  • Manage budgeting, ordering, and inventory
  • Financial accounts- banking / remote deposits
  • Production / Collection- reconcile End of Day, End of Month, and End of Year Reports
  • Human resources and business management support for a private, well-established dental health practice

Real Estate Sales Agent

Alliance Bay Realty
Newark, CA
08.2018 - 03.2020
  • Execute Customer Service / Client Management
  • Provided guidance to buyers / sellers, conducted open houses/ showings
  • Perform comparative analysis / estimate property value
  • Determined client’s financial needs / propose solutions based on qualifications
  • Prepared appropriate real estate documents / disclosures to all involved parties
  • Building / maintain relationships with appraisers, escrow companies, lenders, and home inspectors

Education

Bachelor of Arts - Business Administration, Human Resources & Organizational Behavior

California State University East Bay
Hayward, CA

Skills

  • Attention to detail
  • Proficient in MS Office
  • Google Suite
  • Adobe
  • ADP Workforce
  • SharePoint
  • Concur Accounting System
  • Applicant Tracking System
  • HRIS
  • Health and safety compliance
  • Facility Operations Management
  • Strategic Operations Oversight

Certification

  • Certificate of Achievement- Dale Carnegie Leadership Course, California State University, East Bay, 01/20
  • California Bureau of Real Estate, Salesperson License, 09/14 - Present, Certified in Agency, Consumer Protection, Ethics, Fair Housing, Risk Management, Trust Funds in Real Estate Continuing Education. Knowledge of MLS Database Administration and Client Management.

Volunteer Experience

3Crosses Church, Children’s Ministry, 08/21, Present

Professional Associations Organizations

  • The Society of Human Resources Management (SHRM)
  • Beta Gamma Sigma International Business Honor Society
  • California State University, East Bay Chapter

References

References available upon request.

Timeline

Operations Manager

First Place For Youth
04.2022 - 02.2025

Human Resources Coordinator (Contract)

First Place for Youth
12.2021 - 04.2022

Human Resources Recruiting Coordinator (Contract)

East Bay Innovations
09.2021 - 11.2021

Human Resources / Business Administrative Assistant

Del Rio Dental Studio
11.2020 - 05.2021

Real Estate Sales Agent

Alliance Bay Realty
08.2018 - 03.2020

Bachelor of Arts - Business Administration, Human Resources & Organizational Behavior

California State University East Bay

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Michelle Bella