Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Bencomo

Ashland,OR

Summary

Dynamic Parts Manager with a proven track record at Butler Ford, enhancing inventory management and customer satisfaction. Expert in vendor relations and inventory auditing, I successfully streamlined operations, resulting in improved efficiency. Committed to delivering exceptional customer service while fostering a collaborative team environment.

Experienced with inventory management, supply chain optimization, and team leadership. Utilizes strong organizational skills to maintain accurate stock levels and reduce operational inefficiencies. Track record of enhancing vendor relationships and ensuring seamless parts availability.

A detail-focused professional with extensive experience in parts management. Proven ability to streamline inventory processes and enhance operational efficiency. Known for fostering collaborative team environments and adapting to dynamic work conditions. Expertise in supply chain coordination and vendor relationship management.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience

Work History

Parts Manager

Butler Ford and Butler Acura
04.2023 - 07.2025
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.

Front Desk Receptionist

Lincare Home Oxygen And Respiratory Systems
01.2022 - 04.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Store Manager

O'Reilly Auto Parts
09.2012 - 04.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Education

Accounting

Deming High School
Deming, NM
05-2016

Skills

  • Invoice processing
  • Customer service
  • Inventory management
  • Ordering parts
  • Improving customer satisfaction
  • Stock management
  • Vendor relations
  • Inventory auditing
  • Returns processing
  • Warehouse operations
  • Goal setting
  • Customer relations

Timeline

Parts Manager

Butler Ford and Butler Acura
04.2023 - 07.2025

Front Desk Receptionist

Lincare Home Oxygen And Respiratory Systems
01.2022 - 04.2023

Store Manager

O'Reilly Auto Parts
09.2012 - 04.2023

Accounting

Deming High School