Summary
Overview
Work History
Education
Skills
References
Timeline
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Michelle Benedetto Smith

Carmel,NY

Summary

Responsive team player with strong Customer Service background combined with motivational and encouraging style. Talented problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Overview

27
27
years of professional experience

Work History

Customer Service /Inventory Specialist

Interstate Lakeland Lumber
Shrub Oak, NY
06.1996 - 09.2005
  • Maintained accurate and up-to-date inventory records.
  • Monitored stock levels to ensure availability of products.
  • Developed and implemented effective inventory control systems.
  • Ensured proper storage conditions for all items in the warehouse.
  • Created reports on inventory activity, shortages, overages..
  • Managed purchase orders with vendors to maintain optimal stock levels.
  • Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
  • Participated in physical inventory counts to keep information accurate and current.

Data Entry - Project Recruiter

Contractors Register
Jefferson Valley, NY
09.2010 - 03.2020
  • Developed and maintained databases to store client data.
  • Identified areas of improvement in current systems and proposed solutions accordingly.
  • Assisted in developing strategies aimed at increasing customer loyalty through targeted campaigns.
  • Managed subcontractors throughout the duration of each project, ensuring tasks were completed in a timely manner.
  • Coordinated with suppliers to procure necessary materials for projects within budget constraints.
  • Researched and obtained projects for Contractors

Administrative Assistant

Katonah Management Services
Yorktown Heights, NY
11.2021 - 11.2023
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.

Education

Associate of Applied Science - Office Technology

SUNY College of Agriculture And Technology At Cobleskill
Cobleskill, NY
06.1990

Skills

  • Administrative Skills
  • Mail Handling
  • Document Control
  • Appointment Scheduling
  • Office Administration
  • Data Entry
  • Customer Service
  • Business Administration

References

References available upon request.

Timeline

Administrative Assistant

Katonah Management Services
11.2021 - 11.2023

Data Entry - Project Recruiter

Contractors Register
09.2010 - 03.2020

Customer Service /Inventory Specialist

Interstate Lakeland Lumber
06.1996 - 09.2005

Associate of Applied Science - Office Technology

SUNY College of Agriculture And Technology At Cobleskill
Michelle Benedetto Smith