Michelle Benheretz
Chula Vista,CA
Summary
Dedicated communicator with excellent experience in the administrative industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Intermediate Office Assistant
Long Beach Unified School District
04.2017 - 06.2023
- Responded to staff inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Supported the accounting department by accurately entering invoices, expense reports, and other financial transactions into the accounting software.
- Facilitated cross-functional collaboration, ensuring smooth communication between accounting and other departments.
- Assisted with accounting, operations and compliance following procedures and ethics.
- Negotiated contracts with vendors and suppliers, ensuring environmentally responsible purchasing decisions.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Interacted with students, parents and staff by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Customer Service Representative Teller
Bank Of America
10.2016 - 04.2017
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Associate of Arts - Psychology
Long Beach City College
Long Beach, CA05.2016
Associate of Arts - Communications
Long Beach City College
Long Beach, CA05.2016
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Verbal Communication
- Dedicated Team Player
- Administrative Support
- Resourceful
- Professional and mature
- Strong Problem Solver
- Relationship Building
- Supply Restocking
- Technical Support
Languages
Spanish
Native or Bilingual
Timeline
Intermediate Office Assistant
Long Beach Unified School District
04.2017 - 06.2023
Customer Service Representative Teller
Bank Of America
10.2016 - 04.2017
Associate of Arts - Psychology
Long Beach City College
Associate of Arts - Communications
Long Beach City College