Michelle Berg
Oconomowoc,WI
Summary
Knowledgeable and efficient Certified Ophthalmic Assistant with proven expertise in managing and maintaining smooth patient flows. Proficient in routine workups, issue triage and diagnostic testing.
Skilled Ophthalmic Medical Technician with experience in supporting ophthalmologists by conducting diagnostic tests, maintaining sophisticated eye care equipment, and providing patient education on procedures and eye care. Demonstrated ability to adapt to evolving technology and best practices within fast-paced clinical settings. Strong interpersonal skills enhance patient comfort and trust, contributing to improved patient outcomes. Efficiently managed workflow and patient scheduling, resulting in smoother clinic operations and enhanced productivity.
Overview
28
28
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Certified Ophthalmic Assistant
Aurora Healthcare
Summit, WI
06.1997 - Current
- Assisted ophthalmologists in performing comprehensive eye examinations.
- Prepared examination rooms and ensured all necessary equipment was ready.
- Educated patients about eye health and proper lens care techniques.
- Maintained accurate patient records using electronic health record systems.
- Demonstrated excellent customer service skills when interacting with patients or their families in person or over the phone.
- Tested patients' visual fields and ocular motility and completed full patient work-ups.
- Administered diagnostic tests to detect glaucoma, retinal detachment and other eye diseases.
- Performed ophthalmic testing, including visual acuity, refraction, color vision and depth perception testing.
- Assisted the doctor in preparing for surgeries by sterilizing instruments and setting up operating room equipment.
- Kept examination rooms, clinical areas and equipment clean and patient-ready.
- Monitored patient progress during post-operative visits to assess healing process.
- Prepared medications for administration under the direction of an ophthalmologist or optometrist.
- Counseled patients in surgery and treatment plans.
- Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
Education
Vocational Diploma - Optometric Technician
Madison Area Technical College
Madison, WI 08.1996 - 05.1997
Skills
- Ophthalmic testing
- Electronic health records
- Patient education
- Diagnostic imaging
- Ophthalmic imaging
- Corneal topography
- Tonometry proficiency
- Pupil evaluation
- Visual field testing
- Slit-lamp biomicroscopy
- Instrument sterilization
- Optical coherence tomography
- Fundus photography
- Refractive error measurement
- Ophthalmologist support
- Minor surgery assistance
- Attention to detail
- Effective communication
- Time management
- Ocular motility assessment
Certification
- JCAHPO, Certified Ophthalmic Assistant 1999 - present
- BLS Certifed -1997 - current
Timeline
Certified Ophthalmic Assistant
Aurora Healthcare
06.1997 - Current
Vocational Diploma - Optometric Technician
Madison Area Technical College
08.1996 - 05.1997
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