Michelle Berger
Philadelphia,United States
Summary
Experienced culinary professional with excellent organization and time management skills. Committed to delivering high-quality customer service while adhering to safety and sanitation guidelines. Passionate about using fresh ingredients to create flavorful dishes and providing exceptional culinary experiences. Effective team player with strong communication and problem-solving skills.
Diligent with proven track record in high-volume kitchen environments. Demonstrated expertise in preparing diverse culinary dishes and maintaining kitchen efficiency. Displayed proficiency in teamwork and adaptability to changing menus and customer preferences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cook
Triple Joys
11.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Apprenticeship Trainee
Triple Bottom Brewing
08.2024 - Current
- Completed assigned tasks efficiently while maintaining high-quality standards as per company guidelines.
- Contributed to project success by assisting team members with various tasks, demonstrating commitment and teamwork.
- Enhanced practical skills by engaging in hands-on training sessions under the supervision of experienced professionals.
- Expanded technical expertise by mastering industry-specific tools, equipment, and software applications.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased trainee engagement by incorporating hands-on activities and real-world examples into lessons.
Volunteer Engagement Coordinator and Volunteer Activity Coordinator
Philabundance Community Kitchen-SOP
05.2024 - 07.2024
- Led special needs volunteers in packaging 1600 meals per day
- Organized prep lists to ensure proficiency and accuracy to meet departmental goals
- Assigned individuals to tasks that were best suited for the ability of the volunteer to be their best
- Created systems that set the tone for the now standardized practice for this very important annual project
- Held myself and those I led accountable for all food safety practices according to local laws and the principle I learned through ServSafe
- Utilized soft skills and trained technique to empower the team to complete daily tasks
- Led two shifts of volunteers and maintained professional leadership
Student Cook/Manager
Philabundance Community Kitchen
01.2024 - 05.2024
- Kept the kitchen clean and organized by performing daily maintenance tasks
- Identified inefficiencies leading to improved productivity
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
- Adjusted recipes based on ingredient availability or customer request
- Monitored food quality and presentation to maintain high standards
- Planned menus for different events, seasons and customer requests
- Oversaw scheduling, inventory management, and supply ordering to maintain a fully stocked kitchen
- Prepared and served various food items in a fast-paced environment
- Maintained food safety and sanitation standards
Cook/Graduate Manager
Opportunities Industrialization Center, OIC
01.2018 - 06.2019
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Communicated closely with servers to fully understand special orders for customers
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality
- Prepared food items in compliance with recipes and portioning control guidelines
- Tasted, smelled, and pierced food with a fork to verify sufficient cooking
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
- Adjusted recipes based on ingredient availability or customer request
- Managed kitchen budget for supplies and labor hours, consistently meeting targets
- Oversaw scheduling, inventory management, and supply ordering to maintain a fully stocked kitchen
- Kept the kitchen clean and organized by performing daily maintenance tasks
- Followed strict standards for food handling and safety, minimizing risks to customers
- Planned menus for different events, seasons and customer requests
Education
High School Diploma -
Student Cook/management - Culinary Arts
Philabundance Community Kitchen
05.2024
Student Cook/management - Culinary Arts
OIC
06.2019
Skills
- Ingredient Inspection
- Contamination Prevention
- Grilling
- Frying
- Ingredients Measuring
- Food Handling
- Food Presentation
- Surface Cleaning
- Customer Service
- Kitchen Sanitation
- Menu Memorization
- Ingredient Selection
- Menu Planning
- Kitchen Organization
Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
- OSHA Certified
- Food Protection Manager Certification - ServSafe National Restaurant Association.
- First Aid Certification
- Ramp Certification
- sexual harassment training
- A.C.E. - Adverse Childhood Experience Training
Languages
English
Full Professional
Timeline
Cook
Triple Joys
11.2024 - Current
Apprenticeship Trainee
Triple Bottom Brewing
08.2024 - Current
Volunteer Engagement Coordinator and Volunteer Activity Coordinator
Philabundance Community Kitchen-SOP
05.2024 - 07.2024
Student Cook/Manager
Philabundance Community Kitchen
01.2024 - 05.2024
Cook/Graduate Manager
Opportunities Industrialization Center, OIC
01.2018 - 06.2019
Student Cook/management - Culinary Arts
Philabundance Community Kitchen
Student Cook/management - Culinary Arts
OIC
- ServSafe Food Handler's Certification
- CPR/AED Certification
- OSHA Certified
- Food Protection Manager Certification - ServSafe National Restaurant Association.
- First Aid Certification
- Ramp Certification
- sexual harassment training
- A.C.E. - Adverse Childhood Experience Training
High School Diploma -
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