Michelle Berkeridge
Essex,MD
Summary
Successful Pharmacy Technician bringing 12 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Investigational Drug Pharmacy Technician
Johns Hopkins Hospital
Baltimore, MD
07.2022 - Current
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Recognized by management for providing exceptional customer service.
Inpatient Certified Pharmacy Technician
Johns Hopkins Hospital Weinberg Oncology Pharmacy
Baltimore, MD
10.2020 - 07.2022
- Prepared technical task associated with IV medications.
- Completed all calculations on product preparations.
- Compounded sterile admixture, including nutrition, antibiotic, chemotherapy, hydration, narcotic analgesics, using aseptic technique, and USP 797.
- Ensured clean room and related equipment was cleaned, sanitized and maintained to compliance with hospital policies and procedures.
- Troubleshot mechanical issues with Pyxis machines and other equipment.
- Accurately and efficiently fill prescriptions as requested by hospital physicians for admitted, Emergency Department and all other units of oncology patients with no errors.
- Quickly delivered prepared medications to requesting floors for distributions by unit personal.
- Well educated in using Epic system and Microsoft Teams.
- Answered incoming phone calls and addressed questions from nurses and healthcare providers.
- Updated instructional materials, ordered equipment and supplies, and utilized various learning modalities to enhance instruction.
Senior Certified Pharmacy Technician
Walgreens
Essex, MD
10.2011 - 05.2021
- Prepared bottle labels
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Answered patients' questions and troubleshot prescription issues
- Counted, measured, and compounded medications following standard procedures
- Advocated for patients' compliance with medication guidelines
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Reviewed and verified customer information and insurance provider information
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need
- Processed over 650 plus prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
- Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Supervised 8 pharmacy technicians and coordinated day-to-day assignments.
- Stocked, labeled and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Education
High School Diploma -
Chesapeake High School
Baltimore, MD06.1997
Skills
Data Entry
- New Hire Onboarding
- Knowledge of medical terms
- Pharmacy and customer records management
- FDA Drug Safety Guidelines
- Assisting pharmacists
- Receiving incoming supplies
- Quality Assurance and Control
- Drug inventory management
- Team collaboration
- Medicare and Medicaid process
- Updating medication histories
- Drug storage procedures
- Advanced math skills
- Confidentiality and HIPAA
- Processing payments
- Drug Inventory Management
- Aseptic Techniques
Certification
- Certified Pharmacy Technician (CPhT)
- First Aid/CPR Certified
- Certified to give COVID-19 shot and do COVID-19 testing
Timeline
Investigational Drug Pharmacy Technician
Johns Hopkins Hospital
07.2022 - Current
Inpatient Certified Pharmacy Technician
Johns Hopkins Hospital Weinberg Oncology Pharmacy
10.2020 - 07.2022
Senior Certified Pharmacy Technician
Walgreens
10.2011 - 05.2021
High School Diploma -
Chesapeake High School
- Certified Pharmacy Technician (CPhT)
- First Aid/CPR Certified
- Certified to give COVID-19 shot and do COVID-19 testing
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