Michelle Bickford
BREWER,Maine
Summary
Proven leader and organizer, elevating team performance and compliance at Yesterday's Children, Inc through training and effective communication. Skilled in recordkeeping and fostering professional growth, approach significantly enhanced client care and staff development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Committed Administrator helping clients meet goals, and caregiver of 31 years in healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care.
Overview
31
31
years of professional experience
Work History
Group Home Administrator
Yesterday's Children, Inc
1993.04 - 2024.06
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Supervised support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Assisted in the development of strategic plans aligned with resident goals while providing valuable input during planning sessions from residents.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure quality care.
- Collected, arranged, and input information into database system for recertifications.
- Educated staff to help employees achieve certification in mandatory trainings.
- Helped meet changing demands by implementing and training for new requirments identified by the state.
- Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
- Ensured compliance with State regulations and standards through regular surveys and updating internal processes accordingly.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Education
No Degree -
Orono, MESkills
- Administrative Support
- Documentation And Reporting
- Decision-Making
- Team Building and Leadership
- Personable and Approachable
- Schedule Coordination
- Scheduling
- Goal Setting
- Employee Supervision
- Deadline Adherence
- New Hire Onboarding
- Document Control
- Executive Support
- Guardian/Case Manager Relations
- Problem-Solving
- Excellent Communication
Timeline
Group Home Administrator
Yesterday's Children, Inc
1993.04 - 2024.06
No Degree -
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