Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Billings

Brownsville,WI

Summary

I have a strong work ethic and maintain excellent written and oral communication skills, problem solving abilities and a high level of confidentiality. I am very detail-oriented with extensive bookkeeping, customer service & clerical knowledge. I can multi-task and get all jobs done thoroughly and completely. I am very efficient and a quick learner. I look forward to new challenges and learning something new every day to make me a better employee.

Overview

27
27
years of professional experience

Work History

Accounts Receivable Clerk

Quality Truck Care Center
Oshkosh, WI
12.2023 - 03.2024
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
  • Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
  • Prepared monthly statements for customers and sent out reminder notices when necessary.
  • Responsible for entering customer payments into the accounting software system.
  • Reviewed all incoming payments for accuracy before posting them into the general ledger system.
  • Reached out to vendors and customers to resolve account problems.
  • Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
  • Processed posting and reconciling payments and addressed aged receivables.

Billing Clerk

Billing Department- Landfill Department
Germantown, WI
06.2020 - 11.2023
  • Setup profiles that came from TSC
  • Ran reports to ensure pricing was accurate
  • Completed Price increases for all 63 sites
  • Completed Mid-month and End of month billing for all sites Project work
  • Customer service for sites.

Billing Department- RO Closer

Waste Management
Germantown, WI
10.2019 - 06.2020
  • Closed RO tickets for 8 different sites
  • Ran reports to ensure that all tickets were closed correctly Project work to help department.

Front Desk

Waste Management
Germantown, WI
04.2019 - 10.2019
  • I answered the phones, sorted mail, checked in guests, delivered packages, sent out packages to other places and employees
  • Helped direct customers calls.

Administrative Assistant

Financial Control Solutions
Germantown, WI
02.2015 - 04.2019
  • Process payments
  • Obtained signatures for financial documents and internal and external invoices
  • Prepared documents in Word and Excel
  • Answered calls in a timely matter and forwarded to appropriate parties
  • Distributed incoming mail throughout the office
  • Managed over 600 monthly invoices for clients and maintained accurate processing and verification
  • Answered incoming phone calls, responded to phone calls and in-person requests, handled internal communications, and greeted visitors in the reception area
  • Greeted clients and visitors in a friendly, courteous manner.

EDC Department / Adecco Staffing Agency

10.2014 - 12.2014
  • Packed and shipped orders for EDC area
  • Seasonal work only.

Cheese Packer

Widmer's Cheese Cellars Inc
Theresa, WI
10.2013 - 12.2013
  • Packed cheese, filled orders, waited on customers, answered phones, placed orders
  • Seasonal work only.

Non Con Clerk

Walmart
Beaver Dam, WI
11.2006 - 09.2010
  • Answered phones, checked inventory, made sure all materials on the trucks were accounted for, checked and fixed reports.

Administrative Assistant/Cashier

United Building Centers
Lomira, WI
05.1997 - 07.2004
  • Answered a multiline phone system, waited, and serviced customers, ordered, and received products, mailing, and filing
  • Responded to customer requests via telephone and email
  • Entered details such as payments, account information and call logs into the computer system.

Education

High School Diploma -

Lomira High School
05.1999

Skills

  • Customer Relations
  • Activity reporting
  • Invoice and payment processing
  • Payment posting
  • Statement Review
  • Invoice Processing
  • Collections understanding
  • Bank Deposits
  • Customer Communication
  • Payment Transactions
  • Account Management
  • Deadline-oriented
  • Payment Processing
  • Accuracy and Precision

Timeline

Accounts Receivable Clerk

Quality Truck Care Center
12.2023 - 03.2024

Billing Clerk

Billing Department- Landfill Department
06.2020 - 11.2023

Billing Department- RO Closer

Waste Management
10.2019 - 06.2020

Front Desk

Waste Management
04.2019 - 10.2019

Administrative Assistant

Financial Control Solutions
02.2015 - 04.2019

EDC Department / Adecco Staffing Agency

10.2014 - 12.2014

Cheese Packer

Widmer's Cheese Cellars Inc
10.2013 - 12.2013

Non Con Clerk

Walmart
11.2006 - 09.2010

Administrative Assistant/Cashier

United Building Centers
05.1997 - 07.2004

High School Diploma -

Lomira High School
Michelle Billings