Michelle Blush
New Iberia,LA
Summary
Dynamic Sales Representative with proven success at BuzzRx Watertree Health, excelling in customer relations and exceeding sales goals. Skilled in upselling and account management, I fostered trust-based relationships, driving repeat business and driving more donations to MakeAWish and ASPCA. Recognized for team building and effective communication, consistently achieving top performer status.
Overview
19
19
years of professional experience
Work History
Sales Representative
BuzzRx Watertree Health
05.2019 - Current
- Increased repeat business by fostering trust-based relationships.
- Achieved top performer status consistently exceeding personal and company expectations.
- Built relationships with customers, community and team members to promote long term business growth and increase donations.
- Performed effectively in self-directed work environment.
- Presented professional image consistent with company's brand and mission.
Insurance Customer Service Representative
Regions Insurance / Mcgriff Insurance
02.2007 - 05.2019
- Assisted customers with insurance inquiries, providing accurate information and guidance on policy options, educated clients on how to project their insurance premiums and audits for both existing clients and new business.
- Managed policy renewals and updates, maintaining accurate records in the customer management system ensuring compliance with company guidelines and industry regulations.
- Educated clients about coverage and premium basis, enhancing understanding of policies, providing personalized service and fostering trust.
- Handled sensitive customer information with discretion.
- Increased cross-selling opportunities by proactively identifying potential new business leads during client interactions.
- Consistently met or exceeded performance goals related to both sales targets and customer service metrics.
Education
Inter-American University
San German, PRSkills
- Customer relationship building
- Sales expertise
- Product and service knowledge
- Customer retention
- Account management
- Cold calling
- Territory growth
- Exceeds sales goals
- Post-sales support
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
BuzzRx Watertree Health
05.2019 - Current
Insurance Customer Service Representative
Regions Insurance / Mcgriff Insurance
02.2007 - 05.2019
Inter-American University