Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
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Michelle Bobadilla

El Paso,TX

Summary

Results-driven Operations & HR Manager with an established history of achieving 15% annual revenue growth at Productos Tepalcatepec Inc. Demonstrates expertise in talent acquisition and conflict resolution, significantly boosting team productivity and operational efficiency. Proficient in social media content creation and event coordination, successfully enhancing community engagement and promoting a positive workplace culture. Focused on leveraging strategic initiatives to drive further organizational success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations & HR Manager

Productos Tepalcatepec Inc.
El Paso, USA
01.2020 - Current
  • Lead daily operations across three high-volume restaurants, each generating over $1M+ annually.
  • Year after year growth in revenue by 15-20%.
  • Manage full recruitment lifecycle: hiring, onboarding, training, and terminations for over 80 employees.
  • Develop onboarding packages, employee documentation, and HR processes to enhance operational efficiency.
  • Resolve workplace conflicts through mediation, promoting a positive, productive team environment.
  • Oversee social media initiatives and promotions, expanding community engagement, and driving sales growth.
  • Spearhead special projects and operational improvements across multiple locations.

Barista

Starbucks
El Paso, USA
01.2018 - 01.2020
  • Delivered high-quality customer service in a fast-paced, team-oriented environment.
  • Developed foundational skills in communication, conflict resolution, and operational efficiency while attending university full-time.
  • Consistently achieved high customer satisfaction scores and contributed to a positive workplace culture.

Education

Bachelor of Business Administration - Human Resource Management

The University of Texas at El Paso
El Paso, TX
01.2020

Skills

  • Talent Acquisition
  • Employee Onboarding
  • Conflict Resolution
  • Operations Management
  • Business Management
  • Customer Service
  • Social Media Content Creation
  • Event Coordination
  • Microsoft Office Suite
  • Canva
  • Staff scheduling
  • Budget administration
  • Payroll coordination
  • POS Systems

Certification

Texas Real Estate License, 12/31/24

Languages

  • English
  • Spanish

Timeline

Operations & HR Manager

Productos Tepalcatepec Inc.
01.2020 - Current

Barista

Starbucks
01.2018 - 01.2020

Bachelor of Business Administration - Human Resource Management

The University of Texas at El Paso

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Michelle Bobadilla