Michelle Boens
Chicago,IL
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
6
6
years of professional experience
Work History
Asset Protection Specialist
Target Distribution Center
02.2023 - Current
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Reported hazardous or unsafe conditions to management to reduce risk of injury.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Led physical security and safety culture through training and by promoting safe and secure standards.
- Utilized data analysis to identify any security threats and develop solutions to mitigate risks.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Wrote reports outlining activities and results.
Warehouse Associate
Target
11.2021 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Housekeeping Attendant
Drake Hotel
08.2019 - 10.2021
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Housekeeping Supervisor
Embassy Suites
05.2017 - 06.2019
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Education
High School Diploma -
Roosevelt High School
Chicago, ILSkills
- Health and Safety
- Motivated Team Player
- Warehouse Coordination and Support
- Excellent Driving Record
- Leadership
- Complex Problem-Solving
- Assembly and Production
Timeline
Asset Protection Specialist
Target Distribution Center
02.2023 - Current
Warehouse Associate
Target
11.2021 - Current
Housekeeping Attendant
Drake Hotel
08.2019 - 10.2021
Housekeeping Supervisor
Embassy Suites
05.2017 - 06.2019
High School Diploma -
Roosevelt High School