Michelle Boone, R.T. (R)

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Built strong relationships with customers through positive attitude and attentive response.
• Promoted high standards through personal example to help each member understand expected behavior's and standards.
• Devised and implemented processes and procedures to streamline operations.
• Developed effective improvement plans in alignment with goals and specifications.
• Promoted high standards through personal example to help each member understand expected behaviors and standards.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Proficient in Change Healthcare Pacs, Cerner E-care, Star Clin, Kronos, Order Facilitator.
• Responsible for day to day operations of diagnostic imaging department; including but not limited to: workflow, technologist management, conflict resolution, physician management, resolving Pacs issues, and performing diagnostic imaging exams and procedures.
• Coordination of equipment installs, training, and maintenance, including IT setup.
• Involved in equipment selection process and department redesign.
• Responsible for Pacs training, set up, and problem resolution.
• Point of contact for charging issues, charge reconciliation, registration, scheduling, and order issues.
• Responsible for development of departmental protocols.
• Responsible for lead apron program, including ordering, disposal, monitoring , and recording for entire hospital.
• Participates in Radiation Safety Committee.
• Responsible for coordinating daily work flow of diagnostic imaging department and supervision of technologist.
• Involved in Joint Commission preparation.
• Involved in multiple process redesign projects.
• Staff scheduling and exam scheduling.
• Proficient in all aspects of diagnostic imaging, including portable examinations, surgery, fluoroscopy, emergency room, routine radiography, invasive procedures, endoscopy procedures, and scoliosis imaging.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and a fast-paced environment.
• Passionate about learning and committed to continual improvement.
• Equipment Experience

C-arms

OEC 9800, 9800+,

9900, 9900 Elite

Medtronic O-arm, Stealth

Portable Equipment

Siemens Mira Maxx Mobilet,

GE Optima 220, Amx 4

Radiology Equipment

GE Delphinium, GE Precession

500D, Siemens Ysio, Siemens

MX/DX/VX

Artpix

Siemens Uroscope

Carestream CR

Carestream Scoliosis equipment

• Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
• Collaborated with other photographers and videographers to capture special events.
• Assisted clients with creative ideas for photography needs.
• Generated cost-effective solutions for client's photography needs.
• Wrote Articles for Magazine Publications.
• Shot over 15 magazine features and wrote articles.
• Shot 5 magazine covers.