Michelle Bordeaux
Fremont,MI
Summary
Dynamic and dedicated professional with experience as a Police Officer for the City of Muskegon, excelling in conflict de-escalation and community engagement. Proven ability to enhance public safety through effective relationship building and report writing, ensuring compliance and fostering trust within the community.
Overview
10
10
years of professional experience
Work History
Police Officer
City of Muskegon
Muskegon, MI
04.2023 - 12.2023
- Conducted routine inspections of equipment to ensure readiness and compliance.
- Familiarized with communication systems used for dispatch and incident reporting.
- Supported senior officers during patrols to enhance situational awareness skills.
- Participated in training sessions on emergency response and crisis management.
- Engaged in role-playing scenarios to practice conflict resolution techniques.
- Facilitated community outreach initiatives to enhance public trust and awareness.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
EMT-Basic
Life Ambulance Services
Newaygo County
08.2022 - 03.2023
- Documented patient assessments and treatments accurately, ensuring compliance with protocols and legal standards.
- Maintained equipment cleanliness and readiness, conducting routine checks on medical supplies and tools.
- Educated patients and families on post-treatment care instructions, fostering understanding of health needs.
- Demonstrated adaptability in high-pressure situations, effectively prioritizing tasks based on urgency of care needed.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Assessed medical conditions of patients in pre-hospital settings.
- Responded to 911 calls for medical emergencies.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Handled patient transfers from one medical facility to another.
- Delivered emotional support to patients and families.
- Followed all safety protocols and took necessary precautions while providing care.
Public School Transportation Driver
Fremont Public Schools
Fremont, MI
08.2013 - 12.2022
- Operated delivery vehicle to ensure timely transportation of goods.
- Adhered to safety regulations and protocols during all driving activities.
- Conducted routine vehicle inspections and performed basic maintenance tasks.
- Assisted in loading and unloading cargo, optimizing space utilization.
- Trained new drivers on operational procedures and safety standards.
- Identified process improvements to enhance delivery efficiency and reliability.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
- Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
- Coordinated effectively with team members including dispatchers, loaders, unloaders during operations for smooth logistics management.
- Maintained excellent safety record with strict adherence to company policies and regulations.
- Provided exceptional customer service during pick-up and delivery interactions, addressing concerns promptly and professionally.
- Assisted in the training of new drivers, sharing best practices for safe and efficient transportation.
- Utilized strong problem-solving skills to address unexpected issues that arose during transport or delivery processes swiftly.
- Continuously updated knowledge of routes, construction zones, detours, or hazardous conditions for optimal travel planning.
- Informed management of daily activities by updating logs with mileage and delivery information.
- Reported any mechanical issues promptly to fleet maintenance personnel for timely repairs, reducing downtime.
Fire Fighter
City of Fremont
Fremont, MI
11.2020 - 08.2022
- Responded to emergency calls, executing fire suppression and rescue operations effectively.
- Inspected and maintained firefighting equipment, ensuring readiness and compliance with safety standards.
- Collaborated with team members during drills, enhancing team coordination and response time.
- Assisted in community outreach programs, promoting fire safety education among residents.
- Conducted regular assessments of hazardous environments, identifying risks to ensure firefighter safety.
- Participated in ongoing training sessions, refining skills in firefighting techniques and emergency response protocols.
- Developed strategies for efficient resource allocation during emergency incidents, improving overall operational effectiveness.
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
- Provided critical medical assistance to injured individuals at incident scenes utilizing CPR certification and basic EMT skills when necessary.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Enhanced teamwork among crew members through regular training exercises and collaboration in high-pressure situations.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Developed strong relationships with fellow first responders by participating in joint training exercises and supporting mutual aid agreements.
- Strengthened public safety awareness through educational presentations, workshops, and community outreach events.
Education
No Degree -
Baker College
Muskegon, MIPolice Academy - Law Enforcement
Grand Valley State University
Allendale, MI08.2023
EMT License - Emergency Medical Training
Dorsey College
Grand Rapids, MI08.2022
Fire I, II And Hazmat - Fire Academy
Newaygo Co. Fire Academy
Fremont, MI06.2021
Skills
Report writing
Integrity and honesty
Conflict de-escalation
Relationship building and management
Patience and empathy
Community engagement
Human relations
Timeline
Police Officer
City of Muskegon
04.2023 - 12.2023
EMT-Basic
Life Ambulance Services
08.2022 - 03.2023
Fire Fighter
City of Fremont
11.2020 - 08.2022
Public School Transportation Driver
Fremont Public Schools
08.2013 - 12.2022
No Degree -
Baker College
Police Academy - Law Enforcement
Grand Valley State University
EMT License - Emergency Medical Training
Dorsey College
Fire I, II And Hazmat - Fire Academy
Newaygo Co. Fire Academy