Michelle Borgstrom
Lyndonville
Summary
Reliable Direct Care Worker offering exceptional care. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.
Overview
20
20
years of professional experience
1
1
Certification
Work History
DSP community skills
NKHS
Lyndonville
06.2025 - Current
- Assisted individuals with daily living activities and personal care tasks.
- Supported clients in developing social skills through structured activities.
- Collaborated with team members to create individualized care plans.
- Monitored client behavior and reported significant changes to supervisors.
- Documented client progress and participated in regular team meetings.
- Provided emotional support and encouragement to enhance client well-being.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in learning and developing new skills.
- Used approved crisis intervention techniques in emergency situations.
- Assisted with planning and coordination of activities and outings based on individual needs.
Respite worker
Aris
Lyndonville
04.2024 - 11.2024
- Provided compassionate care and support to individuals with disabilities.
- Assisted clients in daily living activities and personal hygiene routines.
- Facilitated recreational activities to enhance social engagement and interaction.
- Collaborated with families to ensure effective communication and care coordination.
- Monitored client behavior and reported changes to healthcare professionals.
- Maintained accurate documentation of client progress and service delivery.
- Maintained confidentiality of sensitive information at all times.
- Maintained a safe environment by following established policies and procedures.
- Prepared healthy food, cleaned up living spaces, washed clothes and shopped for items such as food and shampoo.
- Developed and implemented individualized service plans for each client based on family needs.
- Assisted clients with daily living activities such as bathing, dressing, meal preparation, medication administration, and light housekeeping.
- Assessed client's physical and mental health status through observation during interactions with clients.
- Monitored medications taken by clients on a daily basis according to doctor's orders.
- Participated in enjoyable activities with clients to provide mental stimulation.
- Performed cooking, cleaning, and washing linens.
- Assessed client physical, mental and emotional conditions as well as vital signs.
- Administered prescribed medications and treated minor symptoms and wounds.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Organized oral medications for clients following dosage and schedule requirements.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained detailed records of services performed on clients.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
LNA
Kingdom east school
Concord
01.2021 - 07.2023
- Assisted students with daily living activities and personal care needs.
- Monitored student health and reported any concerns to nursing staff.
- Supported classroom teachers by providing one-on-one assistance to students.
- Documented student progress and behaviors in daily logs for review.
- Trained new staff on proper caregiving techniques and school policies.
- Responded to emergency situations quickly and efficiently.
- Provided emotional support to patients and their families during difficult times.
- Ensured that all equipment used was properly maintained and functioning correctly.
- Administered medications under the direction of a registered nurse or physician.
- Encouraged patient participation in activities designed for their individual needs.
- Communicated effectively with other members of the healthcare team regarding patient needs and concerns.
- Practiced universal safety precautions at all times while on duty.
- Participated in staff meetings related to patient care activities.
- Performed vital signs monitoring, such as temperature, pulse rate and respiration.
- Maintained a safe environment for all patients by following infection control policies and procedures.
- Kept accurate records of patient's progress notes, treatments given and other pertinent information.
- Organized supplies for treatments and procedures according to established protocols.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Planned and served meals and snacks to patients according to prescribed diets.
- Collected specimens from patients for laboratory testing purposes.
LNA
Kingdom East Schools
Lyndonville
10.2018 - 08.2022
- Assisted students with daily living activities and personal care needs.
- Monitored student health and reported any concerns to nursing staff.
- Supported classroom teachers by providing one-on-one assistance to students.
- Maintained cleanliness and organization of classrooms and common areas.
- Documented student progress and behaviors in daily logs for review.
- Collaborated with healthcare professionals to create individualized care plans.
- Trained new staff on proper caregiving techniques and school policies.
- Responded to emergency situations quickly and efficiently.
- Provided emotional support to patients and their families during difficult times.
- Ensured that all equipment used was properly maintained and functioning correctly.
- Provided basic comfort measures such as back rubs, positioning pillows.
- Provided direct patient care, including bathing, feeding and dressing.
- Encouraged patient participation in activities designed for their individual needs.
- Communicated effectively with other members of the healthcare team regarding patient needs and concerns.
- Observed, monitored, documented and reported any changes in patient conditions to the appropriate personnel immediately.
- Assisted with providing physical therapy exercises prescribed by a licensed therapist.
- Assisted with transferring patients from bed to wheelchair or gurney as necessary.
- Practiced universal safety precautions at all times while on duty.
- Participated in staff meetings related to patient care activities.
- Performed vital signs monitoring, such as temperature, pulse rate and respiration.
- Maintained a safe environment for all patients by following infection control policies and procedures.
- Kept accurate records of patient's progress notes, treatments given and other pertinent information.
- Collaborated with interdisciplinary team members to develop individualized care plans for each patient.
- Conducted medical assessments and reported changes in health status to the nursing staff.
- Assisted with ambulation of patients as needed.
- Organized supplies for treatments and procedures according to established protocols.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
LNA
Caledonia Home Health Care and Hospice
Saint Johnsbury
10.2007 - 10.2018
- .
- Improved patient outlook and daily living through compassionate care.
- Performed light housekeeping duties including laundry, vacuuming and dusting.
- Maintained clean and well-organized environment for client happiness and safety.
- Trained new staff on best practices in home health care procedures.
- Collaborated with family members and healthcare teams for client care plans.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted with activities of daily living, such as bathing, dressing, grooming, and toileting.
- Kept accurate records of client progress and reported changes in condition to the supervisor or case manager.
- Instructed clients on how to use assistive devices such as canes, walkers, wheelchairs.
- Provided emotional support to clients facing difficult life transitions.
- Observed proper body mechanics when transferring patients from bed-to-chair or wheelchair-to-bed.
- Provided personal care and companionship to elderly patients in their homes.
- Assisted with ambulation, range of motion exercises, positioning devices and other adaptive equipment.
- Monitored fluid intake and output levels for accuracy reporting purposes.
- Prepared meals based on prescribed diets.
- Responded appropriately in emergency situations using established protocols.
- Maintained client confidentiality in accordance with HIPAA regulations.
- Ensured patient safety by monitoring vital signs and providing fall prevention techniques.
- Educated clients about health maintenance, disease process and prevention and community resources available for assistance.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Checked patients' pulse, temperature and respiration.
- Assisted clients with proper exercises and rehabilitation.
LNA
Pines Rehabilitation
Lyndonville
05.2006 - 11.2006
- Provided compassionate care to patients in daily activities and personal hygiene.
- Assisted nursing staff with patient assessments and vital signs monitoring.
- Maintained cleanliness and safety of patient environments following healthcare standards.
- Documented patient information accurately in electronic health records systems.
- Trained new staff on best practices for patient assistance and safety protocols.
- Supported rehabilitation activities under the supervision of registered nurses.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Answered patient call signals and signal lights to determine patients' needs.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Planned and served meals and snacks to patients according to prescribed diets.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Collected specimens from patients for laboratory testing purposes.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Education
Lyndon Institute
Lyndon Center , VTSkills
- Personal care
- Individualized service plans
- Crisis intervention techniques
- Client behavior monitoring
Certification
- Licensed nurse assistant
- License figure skating coach
Accomplishments
- Rene Rose
- Deaf and Blind ADVA
- Elvis and Eve
Affiliations
- Figure skating coach 2022-present
- Cub Scout leader
Timeline
DSP community skills
NKHS
06.2025 - Current
Respite worker
Aris
04.2024 - 11.2024
LNA
Kingdom east school
01.2021 - 07.2023
LNA
Kingdom East Schools
10.2018 - 08.2022
LNA
Caledonia Home Health Care and Hospice
10.2007 - 10.2018
LNA
Pines Rehabilitation
05.2006 - 11.2006
Lyndon Institute