MICHELLE BORUKHOV
Queens,NY
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Experienced administrative professional with a proven ability to manage multiple projects/tasks and meet tight deadlines. Skilled in providing top-notch support in busy office environments, with a talent for solving problems creatively and efficiently. Has the ability to build strong relationships with clients and team members alike.
Overview
2
2
years of professional experience
Work History
RECEPTIONIST
Physician Primary Care
Queens
07.2023 - 09.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
DENTAL ASSISTANT
Dentist Office, Complete Smiles Dental
Queens
02.2023 - 05.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Laid out dental instruments and equipment before procedures.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
RESTAURANT WAITRESS
Restaurant Boss, Mezze
Queens
08.2022 - 03.2023
- Cultivated warm relationships with regular customers
- Bussed and reset tables to keep dining room and work areas clean
- Explained menu items and suggested appropriate options for food allergy concerns.
- Greeted customers as they entered the restaurant and provided them with menus.
- Took orders for food and drinks, ensuring accuracy when entering items into the POS system.
- Advised guests on specials and menu items, including ingredients and preparation methods.
- Brought food to tables in a timely manner, ensuring that all dishes were served hot and at correct temperatures.
- Checked back with guests after delivering their meals to ensure satisfaction with service and quality of food.
- Replenished beverages throughout dining experience, refilling glasses as needed or requested by customers.
- Processed payments accurately at end of meal using cash registers or POS systems, providing change when necessary.
- Communicated effectively with kitchen staff regarding customer allergies or special dietary requests.
- Resolved customer complaints professionally while maintaining positive attitude towards guests throughout dining experience.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
CAMP COUNSELOR
Family Members, All In One Kids Daycare
06.2021 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels
- Led groups of children safely through variety of camp activities
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Developed individualized behavior management plans for campers with special needs.
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Recognized and implemented safety standards to minimize incidents or accidents.
- Delivered set curriculum to team of campers to promote engaging and fun atmosphere.
- Enforced COVID-19 safety procedures and protocols before, during and post-camp to enhance wellness.
- Encouraged camper participation and engagement through enthusiastic leadership and role modeling.
Education
Bachelor of Science -
Touro University
New York, NY06-2027
High School Diploma -
Forest Hills Highschool
Queens, NY06.2023
Skills
- Excellent Communication
- Computer Skills
- Relationship Building
- Organizational Skills
- Team Management
- Customer Relations
- Task Prioritization
- Scheduling appointments
- Time Management
- Verbal and written communication
- Greeting and Seating Clients
- Tech-Savvy
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
RECEPTIONIST
Physician Primary Care
07.2023 - 09.2023
DENTAL ASSISTANT
Dentist Office, Complete Smiles Dental
02.2023 - 05.2023
RESTAURANT WAITRESS
Restaurant Boss, Mezze
08.2022 - 03.2023
CAMP COUNSELOR
Family Members, All In One Kids Daycare
06.2021 - 08.2021
Bachelor of Science -
Touro University
High School Diploma -
Forest Hills Highschool
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