Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Bourgeois

Cut Off,LA

Summary

Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Community Pharmacist Manager

Lady Of The Sea Community Pharmacy #1
06.2015 - 02.2024
  • Improved patient medication adherence by providing comprehensive counseling and follow-up consultations.
  • Enhanced pharmacy workflow efficiency by implementing innovative inventory management techniques.
  • Streamlined prescription filling process for faster service, leading to increased customer satisfaction.
  • Developed strong relationships with healthcare providers, resulting in improved patient care and communication.
  • Provided exceptional customer service by addressing individual concerns and prioritizing patient needs.
  • Reduced medication errors through diligent prescription review and verification processes.
  • Ensured accurate dispensing of controlled substances, maintaining strict compliance with regulatory guidelines.
  • Managed drug and supply inventories.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.

Staff Pharmacist

Walmart Pharmacy
07.2002 - 05.2015
  • Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
  • Streamlined pharmacy operations by implementing efficient inventory management systems and reducing medication errors.
  • Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
  • Implemented best practices for safe medication storage and disposal, maintaining a compliant and organized pharmacy environment.
  • Conducted regular audits of prescription records, identifying discrepancies and ensuring regulatory compliance.
  • Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
  • Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Effectively resolved insurance rejections and other billing issues.

Staff Pharmacist

Walmart Pharmacy
07.2002 - 05.2009

Education

PharmD -

University of Louisiana At Monroe
Monroe, LA
05.2002

Skills

  • Interpreting and Processing Medication Orders
  • Effective Communication
  • Drug Inventory Management
  • Multitasking Abilities
  • Task Prioritization
  • Insurance Claim Processing
  • Problem-Solving
  • BLS CPR AED
  • Vaccination Administration

Certification

  • Licensed LA Pharmacist 7/30/2002 to present
  • Pharmacy Based Immunization - APhA 2/19/2014
  • BLS Provider (CPR and AED) - AHA 12/12/2023

Timeline

Community Pharmacist Manager

Lady Of The Sea Community Pharmacy #1
06.2015 - 02.2024

Staff Pharmacist

Walmart Pharmacy
07.2002 - 05.2015

Staff Pharmacist

Walmart Pharmacy
07.2002 - 05.2009

PharmD -

University of Louisiana At Monroe

Similar Profiles

CREATE PROFILE
Michelle Bourgeois