Self-directed, creative, and organized event manager with fifteen years of experience fostering strong relationships with businesses and organizations to support the vision and mission of the agency. Natural leader with exceptional skills in customer relations, administration, and event promotion. Experienced in planning, budgeting, organizing, and promoting a wide variety of events from small meetings to large-scale conferences.
· Oversaw 9 before and after school and 3 full-summer camp programs, plus all related school-aged child care and summer events
· Recruited, hired, onboarded, and trained staff for each program area
· Developed training curriculum that was adopted and implemented at over twenty branches as the standard program
· Oversaw staff schedules and assignments to handle programming demands.
· Raised and managed an annual budget of $900,000.
· Supervised program staff, managing and evaluating performance to provide high-quality services to program participants.
· Provided ongoing direction and leadership for program operations.
· Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
· Monitored program performance to identify areas for improvement.
· Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
· Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
· Communicated regularly with stakeholders, updating on progress to build support for program.
· Developed and implemented marketing strategies to promote program awareness and participation.
· Established program policies and procedures to comply with regulatory requirements.
· Developed and implemented program evaluation systems to assess program impact.
· Maintained and updated project-related documents.
· Negotiated program contracts and agreements to obtain cost-effective pricing.
· Created and enforced programming standards to maintain compliance with regulatory requirements.
· Developed proposals and operational plans within assigned area.
· Improved program offerings based on changing trends, audience feedback and directives from station owners.
· Identified risks and developed mitigation plans.
Collaborative Author
CMM - Certified Meeting Manager
Kelly School of Business, MPI
Indiana University
Anticipated certificate completion - January 2024