Michelle Bower

Coordinated application process, including document completion and facility tours for applicant clarity.
Informed departments of new admissions to facilitate smooth transitions for residents.
Collaborated with Housekeeping, Nursing, and Rehab to streamline admissions procedures.
Reviewed admission documentation with residents and families to ensure understanding.
Ensured completion of admission paperwork within 24-48 hours of resident arrival.

• Various duties include managing the office personnel, supplies and fielding questions from parents/students.
• Processing of department invoices associated with Residence Life, Student Activities, Dining Services, Security, Health and Wellness, and Title IX functions.
• Data entry of room assignments, meal plans and keys.
• Oversee the building and room reservations on campus.
• Track student enrollment and fines incurred through Excel formats and college software systems.

• Various duties include processing of payments to student accounts, daily deposits, vouchering of invoices, and tracking of recurring journal entries.
• Implemented a new Purchase Order system and created Blanket Purchase Orders for all departments via the Business Office.

• Work directly with the CEO and the General Manager.
• Provide administrative support, customer service and sales follow up.

• Worked full time at 2 salons.
• Maintained an excellent work attendance record, provided management support and developed consistent customer loyalty for both salons.

• Managed the customer service, vendor relationships, and office files for family business.