Michelle Boyd

• Executed compliance monitoring, testing, and reviews to provide ongoing independent assessments within the Private Wealth Management segment.
• Conducted comprehensive testing of AML/KYC processes, systems, and controls to ensure regulatory and internal policy adherence.
• Reported Quality Assurance/testing metrics for inclusion in monthly management reports.
• Supported Governance Risk Control regionally by coordinating testing and reporting metrics, facilitated meetings with regional stakeholders, and ensuring compliance.
• Assisted in regulatory exams, OCC requests, and internal audits, preparing deliverables and maintaining documentation of testing activities.
• Served as interim Manager of the FinCEN Control Team, overseeing quality reviews of assigned cases and ensuring remediation of any FinCEN CDD Rule deficiencies.
• Led daily FinCEN Control team meetings to address report quality and deficiencies, ensuring alignment with control teams and stakeholders.
• Participated in KYC Working Groups with other cross functional teams by providing meaningful feedback on the implementation, updating and revising KYC Policy and Procedures.
• Analyzed testing results, identified trends and control weaknesses, and provided recommendations for remediation, and process enhancements.
• Conducted holistic quality assurance reviews on client on boarding processes (Enhanced Due Diligence, Source of Wealth, Customer Identification).
• Partnered with bankers and service teams to address KYC deficiencies and update client profiles.
• Conducted periodic reviews of existing client relationships, comparing client Source of Wealth data to ensure accuracy and policy adherence.
• Performed peer reviews to maintain high quality work among junior analysts.

Conducted risk assessment and enhanced due diligence on new domestic and offshore client accounts.

• Maintained case management files on domestic and offshore accounts deemed high risk and moderate risk.

• Conducted online screenings on domestic and offshore clients by using World Check and Lexis Nexis.

• Supervised workflow of three risk assessment team members

• Played a lead role in establishing desk procedures and creating new forms to provide greater efficiencies in the risk assessment process.

• Provided oversight for AML Officer to ensure quality of work of risk assessment team.

• Escalated suspicious activity alerts to cross functional teams for further investigation.

• Monitored and analyzed transactions in clients' investment accounts.

• Prepared and filed Suspicious Activity Reports (SARs) as appropriate based on transaction analysis.

• Served as Administrative Assistant to five Compliance Branch Officers: managing multi-line phones, faxed, completed travel arrangements, composed and mailed letters, booked conference rooms and prepared Branch Examination packets for Compliance Officers to conduct reviews.

• Performed other related job duties as assigned.