Michelle Bradford
Clinton
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
The Church of Jesus Christ of Latter-Day Saints Deseret Industries
11.2023 - 08.2024
- Maintaining and managing associate database, answering office phone, onboarding of new associates, processing payments, customer service, assisting the store manager with various duties, purchasing office supplies, cash handling, assisting associates, receiving and reviewing resumes of potential employees, receiving and distributing mail and packages, invoicing, payroll, and various retail operation duties
Case Entry Team Lead
Claims Management, Inc
06.2019 - 11.2023
- Managing case entries, entering all cases from attorneys into database, onboarding of new associates, connecting with several insurance companies, verifying all cases are entered into database correctly, answering questions of peers, following through with other tasks assigned
Office Administration/Assistant to Office Manager
Club Wealth
12.2018 - 06.2019
- Maintaining and managing client database containing 10,000+ entries, managing and maintaining real estate agent database of 500+ entries, answering office phone, onboarding of new clients, processing payments, customer service, planning and attending 2 major events per year, maintaining social media outlets, assisting the office manager with various duties
Branch Administrative Assistant
Evergreen Home Loans The Dorman Team
09.2016 - 08.2018
- Maintaining and managing client database containing 10,000+ entries, managing and maintaining real estate agent database of 500+ entries. Planning and managing office and client events. Scheduling and confirming appointments for the branch manager. Ordering and maintaining office supplies. Maintaining and updating office/team and branch manager outlook calendars. Completing branch manager and office reimbursements. Receiving and distributing of office mail, mailing marketing items to clients and agents, team reports of leads, processing and fundings, answering and seeking solutions for problems, onboarding of new team members, updating and maintaining office fundings, answering phones, experience processing incoming and outgoing communication and correspondence to ensure proper dissemination of information.
Education
High School Diploma -
Taylorsville High School
Taylorsville UTSkills
- Computer knowledge, ie Outlook, Word, Excel and specific databases, managing and planning events, managing of team members, problem solving, workplace logistics, expense management and reporting
- Friendly and outgoing personality
Awards
Company Awards Received while employed with Evergreen Home Loans and CMI:, 2 Employee of the Month Awards, Employee of the Quarter
Timeline
Administrative Assistant
The Church of Jesus Christ of Latter-Day Saints Deseret Industries
11.2023 - 08.2024
Case Entry Team Lead
Claims Management, Inc
06.2019 - 11.2023
Office Administration/Assistant to Office Manager
Club Wealth
12.2018 - 06.2019
Branch Administrative Assistant
Evergreen Home Loans The Dorman Team
09.2016 - 08.2018
High School Diploma -
Taylorsville High School