Michelle Brandon
Las Vegas,NV
Summary
Accomplished leader in warehouse operations at Target with a strong record in team development and performance enhancement. Demonstrated expertise in general and operations management, optimizing processes, and implementing cost-effective strategies. Proficient in strategic planning and staff development, resulting in improved workflow and reduced operational costs. Proven ability to drive business performance through effective leadership and innovative problem-solving techniques.
Overview
25
25
years of professional experience
Work History
Gm Team Leader
Target
Las Vegas, NV
05.2011 - Current
- Fostered positive atmosphere among store associates.
- Ensured efficient resolution of client requests with a focus on professionalism.
- Conducted periodic evaluations of team performance to deliver constructive feedback.
- Organized routine team meetings to review objectives and address concerns.
- Performed interviews to evaluate potential employees.
- Aligned staffing plans with business objectives to meet retail performance goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw the training of new employees on company policies and procedures.
Receiving Team Manager
Macys Department Store
San Diego, CA
06.2000 - 01.2010
- Developed strategies to improve efficiency in the warehouse operations process.
- Identified areas where improvements could be made in order to increase productivity and reduce cost.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Ensured compliance with all safety regulations while loading and unloading materials from trucks.
- Managed and trained a team of 25 receiving clerks on proper receiving procedures.
- Tracked all deliveries coming into the facility using data entry software programs.
- Provided guidance and support for personnel working in the shipping and receiving area as needed.
- Monitored employee attendance records, addressed tardiness or absenteeism issues promptly, and recommended disciplinary action if necessary.
- Implemented new policies regarding the handling of damaged goods or returns from customers.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
Education
Some College (No Degree) - Business Administration And Management
KELSEY BUSINESS COLLEGE
San Diego, CASkills
- Team leadership
- Customer service
- Employee training
- Performance evaluation
- Staffing management
- Warehouse operations
- Schedule management
- Deadline oriented
- Recruitment
- Cross-functional team management
- Conflict resolution
- Operations management
- Relationship building
- Team Development
References
References available upon request.
Timeline
Gm Team Leader
Target
05.2011 - Current
Receiving Team Manager
Macys Department Store
06.2000 - 01.2010
Some College (No Degree) - Business Administration And Management
KELSEY BUSINESS COLLEGE