Michelle Brooks

My time with Norton Lilly ended due to a severe accident and lengthy recovery time in August 2022. In June, I started back to work on a part-time basis being an Administrative Assistant for Onin Staffing. Due to staff turnover, I was assigned many duties of a Recruiter. This included:

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
• Assisted with onboarding and orientation of new hires to expedite acclimatization process.
• Developed recruiting strategies to identify qualified candidates and build network.

• Managed staff, financials, and key performance indicators to facilitate business operations
• Partnered with staff to create professional development plans to support personal and business growth
• Planned and implemented strategies to grow revenue
• Coordinated activities with other departments to expedite work and improve interdepartmental performance
• Recommended corrective actions to conform to quality specifications
• Successfully improved employment turnover through creating incentive and training programs.

• Maintained documents by managing files following established procedures
• Inspected and proofread documents to check accuracy
• Promptly responded to requests for information while maintaining security
• Managed secure storage, backups, and retrieval of archived documents
• Created technical documents and updated throughout the document lifecycle
• Directed the team to deliver accurate and well-written documents
• Distributed project requirements, technical requirements, and deadlines to team members and responded to questions.