Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Brooks

Livingston,Texas

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Teacher/Teacher's Aide

Great Beginnings
2022.01 - 2024.04
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Receptionist/Paraprofessional

LISD
2016.02 - 2021.08
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Created and updated records and files to maintain document compliance.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.

Administrative Clerk

University of Texas Medical Branch
2008.04 - 2014.11
  • Coordinated all department functions for team of 106 employees
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency
  • Verified and logged in deadlines for responding to daily inquiries
  • Created databases and spreadsheets to improve inventory management and reporting accuracy
  • Managed incoming and outgoing calls for busy Administrative office
  • Successfully established effective systems for record retention by creating database for daily correspondence tracking
  • Increased meeting efficiency by developing meeting agendas. Handled and processed confidential Client information.

Customer Service/Manager/Pricing Coordinator

Brookshire Brothers
2006.07 - 2008.04
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Cross-trained and provided back-up for other customer service representatives when needed
  • Processed and issued money orders for customers
  • Compiled weekly monetary reports and records for store managers
  • Maintained adequate cash supply in cash drawers in multiple checkout stations
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service
  • Managed cash stock and inventory balances accurately
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning
  • Processed merchandise returns and exchanges.

Education

CDA - Child And Family Development

Angelina College
05.2023

High School Diploma -

New Caney High School

Skills

Strong organizational skills

Active listening skills

Sharp problem solver

Courteous demeanor

Telecommunication skills

Adaptive team player

Timeline

Teacher/Teacher's Aide

Great Beginnings
2022.01 - 2024.04

Receptionist/Paraprofessional

LISD
2016.02 - 2021.08

Administrative Clerk

University of Texas Medical Branch
2008.04 - 2014.11

Customer Service/Manager/Pricing Coordinator

Brookshire Brothers
2006.07 - 2008.04

CDA - Child And Family Development

Angelina College

High School Diploma -

New Caney High School
Michelle Brooks