Michelle Brown
Denver,United States
Summary
Well qualified seasoned childcare Director with 30 years of experience working with 6 weeks to 12 years old children. Patient, dedicated, and enthusiastic about working with children of all ages. Accomplished in managing large Child Care centers, and supporting programs of up to 150 families. Dependable and organized with knowledge of Child Care Rules and Regulations. A childcare professional skilled at remaining calm under pressure while keeping the childcare setting light and playful. Skilled in management experience and exceptional people skills.
Overview
10
10
years of professional experience
Work History
Center Director
Little Peoples Landing
Roxborough, United States
03.2022 - 05.2024
- I worked as Floating Director and then moved into a Center Director position with the company after 3 months
- I enjoyed working with center directors to understand and interpret the director's vision
- Collaborated with teachers and other professionals to develop strategies that best support the child's learning and development
- As a center director, I built rapport and working relationships with licensing, and health department
- Managed the daily operations which included staff, families, vendors
- Managed center billing, CCAP, and UPK
- Toured and enrolled new perspective families, and maintained enrollment.
Center Director
The Learning Experience
09.2016 - 05.2021
- As Center Director, within a year and a half the center we grew to over a 100 families Ensured accuracy and timely collection of tuition in accordance with company policies and procedures
- Maintained accurate financial accounting of the center's private pay and corporate families
- Prepared payroll, accounting, weekly operations reports, and month end by pre-determined deadlines
- Hired high quality team members
- Mentored a teaching staff of over 35 team members
- Planned monthly center events within the community and Open House to drive enrollment
- Worked with the company Lead Tracking software to reach out to all prospective families, schedule tours, follow up, and close enrollments
- Maintained company polices and procedures, and state licensing Rules and Regulations
- Currently, the center growth continues to surpassed corporate expectation.
Center Director
Children's Learning Adventure
04.2014 - 07.2016
- I was initially hired as the Enrollment Specialist
- I worked closely with corporate to follow up on daily new leads
- Toured and enrolled prospective families
- Assisted the launch process
- We had over 400 prospective families attend open house
- Nightly data with tour conversions, follow up calls, new leads and enrollments
- Prepared new enrollment files, worked with Teachers, managed open House, Back to School, Summer Camp and Center Events
- Promoted to Center Director
- Hired all staff, and management team
- Partnered with Arapahoe Works by hosting job fairs
- Managed daily center operations by ensuring accuracy and timely collection of tuition
- Maintained financial accounting of the center's operation
- Assisted with payroll, accounting, and operations reports
- Managed 8 managers and 25 staff members
- Toured and enrolled prospective families
- Assisted the launch process
- We had over 400 prospective fam
- Ilies attend open house
- Nightly data with tour conversions, follow up calls, new leads and enrollments
- I had to think outside of the box by partnering with Arapahoe Works, by hosting job fairs to meeting staffing needs
- Adhered to Colorado Child Care licensing and agencies.
Insurance Agent
Symmetry Financial
Denver, CO
08.2021 - Current
- Sold and managed Life Insurance policies on behalf of multiple insurance companies as an independent broker
- Responsible for identifying sales opportunities, attracting new clients and answering their questions
- Educated customers on the importance of maintaining adequate insurance coverage.
- Developed relationships with new clients through cold calling and referrals from existing customers.
Esthetician
Facial Skin Lab
03.2023
- Went to school for Esthetician, completed course with 600 hours
- Earned my Aesthetics License
- Currently, own and operate Facial Skin Lab
- Performs professional quality facials, within scope of practice and licensing, based on member's/guest's individual needs.
- Assists in promotion of the health and wellness benefits to members/guests receiving routine skincare.
- Creates excellent member/guest experience through friendly and helpful attitude.
- Completes wellness chart documentation accurately and completely.
- Design facials treatments for clients specific skin concerns.
Education
Early Childhood Education -
Arapahoe Community College
Early Childhood Education -
Auroa Community College
Early Childhood Education -
Grand Canyon University
Esthetician -
Pickens Tech
Skills
- Effective Time Management
- Leadership
- Ability to Work Under Pressure
- Accounting
- Microsoft PowerPoint
- Customer Service
- Microsoft Excel
- Spreadsheets
- Social Media Marketing
Personal Information
Title: Early Childhood Director
Timeline
Esthetician
Facial Skin Lab
03.2023
Center Director
Little Peoples Landing
03.2022 - 05.2024
Insurance Agent
Symmetry Financial
08.2021 - Current
Center Director
The Learning Experience
09.2016 - 05.2021
Center Director
Children's Learning Adventure
04.2014 - 07.2016
Early Childhood Education -
Arapahoe Community College
Early Childhood Education -
Auroa Community College
Early Childhood Education -
Grand Canyon University
Esthetician -
Pickens Tech