MIchelle Brown
Cottontown,TN
Summary
Results-driven Deputy General Manager with expertise in workflow management and team supervision. Proven track record of implementing process improvements that enhance operational efficiency and boost customer satisfaction.
Overview
14
14
years of professional experience
Work History
Deputy General Manager
Unipres
Portland, Tennessee
08.2012 - Current
- Developed strategic plans aligning company goals with operational capabilities.
- Developed and implemented strategies to improve operational efficiency and customer satisfaction.
- Oversaw daily operations, enhancing production processes and streamlining workflow management.
- Implemented process improvements, optimizing resource allocation and reducing waste.
- Coordinated cross-departmental teams to enhance collaboration and expedite project execution.
- Supervised team members, established performance goals, provided feedback, and conducted performance reviews.
- Trained staff on best practices for safety, quality control, and operational standards.
- Prepared staff work schedules and assigned team members to specific duties.
- Prepared reports on various aspects of organizational operations for senior management review.
Education
GED -
Portland High School
Portland, TNSkills
- Strategic planning
- Process optimization
- Performance management
- Quality assurance
- Team supervision
- Staff training
- Problem solving
- Clear communication
Timeline
Deputy General Manager
Unipres
08.2012 - Current
GED -
Portland High School