Michelle Buenavista
Norfolk,VA
Summary
Proactive professional with a strong foundation in emergency medical services and patient care. Known for critical decision-making and empathetic patient interactions, ready to contribute to a healthcare team focused on delivering high-quality patient care.
Overview
7
7
years of professional experience
Work History
Emergency Medical Technician ER Unit /Pediatric
Memorial Hermann Hospital
Houston, TX
08.2025 - Current
- Administered first aid and CPR to patients in emergency situations.
- Assisted medical staff with patient assessments and vital sign monitoring.
- Operated emergency medical equipment, including defibrillators and oxygen delivery systems.
- Collaborated with healthcare teams to ensure efficient patient care and transport.
Patient Care Technician Float Pool
East Alabama Health
Auburn, AL
08.2024 - 08.2025
- Assisted nursing staff with daily patient care and comfort needs.
- Monitored vital signs and reported changes to healthcare team promptly.
- Supported patients with mobility, personal hygiene, and daily activities.
- Documented patient information accurately in electronic health record systems.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Reduced stress for patients and families through effective communication and empathetic support.
New Patient Coordinator
Columbus Psychological Associates
Columbus, GA
01.2023 - 08.2024
- Coordinated new patient intake processes to enhance scheduling efficiency and reduce wait times.
- Managed patient communications, ensuring clear information on services and appointment procedures.
- Monitored appointment schedules, adjusting as necessary to meet patient needs effectively.
- Collaborated with clinical teams to ensure seamless transitions for new patients into care programs.
- Conducted follow-up calls with patients to gather feedback and improve service delivery quality.
- Maintained organized patient records for easy retrieval and accurate billing practices.
Patient Care Technician Oncology Unit
INOVA Health
Fairfax, VA
04.2021 - 01.2023
- Maintained cleanliness and organization of patient care areas and equipment.
- Collaborated with interdisciplinary teams to enhance patient outcomes effectively.
- Engaged in continuous learning to improve skills in patient interaction and support.
- Contributed to maintaining a safe environment by adhering to infection control protocols.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Senior Caregiver
Sunrise Senior Living
04.2019 - 04.2021
- Provided compassionate daily care and assistance to residents, ensuring comfort and well-being.
- Developed individualized care plans in collaboration with healthcare professionals and family members.
- Trained and mentored junior caregivers, enhancing team performance and service quality.
- Facilitated recreational activities that improved social engagement and mental stimulation among residents.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
Education
High School Diploma -
West Springfield High School
SpringfieldHigh School Diploma - Pre-Nursing Student
Old Dominion University
Norfolk, Virginia, VASkills
- BLS Certification (Active license )
- Critical decision-making skills
- Vital signs monitoring
- Emergency management
- Emergency patient triage
- Stroke management
- Cardiac monitoring
- Pediatric advanced life support
- Patient care
- IV administration and Ultrasound Certification
- Emergency medical technician (EMT)
- Oxygen therapy
- Trauma care
- Splinting and bandaging
Languages
Spanish
Full Professional
English
Native or Bilingual
French
Full Professional