Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Burch

Frankfort,KY

Summary

Detail-oriented professional with extensive experience in inventory management and staff training. Proven track record in optimizing supply chain processes and enhancing customer service standards. Strong analytical skills and ability to implement effective solutions that drive efficiency.

Overview

10
10
years of professional experience

Work History

Replenishment Manager

Michael's Arts & Crafts Store
Frankfort, KY
11.2018 - Current
  • Received, evaluated, and scanned new inventory, updating computer database to resolve variances.
  • Trained staff on proper receiving, processing, and stocking procedures to enhance efficiency.
  • Monitored inventories using computer systems to generate accurate reports.
  • Conducted regular inventory audits to verify stock levels and identify discrepancies.
  • Followed operational guidelines for unloading and stocking merchandise effectively.

Sales Associate

Jcpennys
Frankfort, KY
07.2018 - 04.2019
  • Arranged merchandise with strategic signage and displays to boost customer sales and reduce overstock.
  • Assisted teammates in sales processing to achieve daily sales targets.
  • Maintained up-to-date knowledge of promotions, exchange guidelines, payment policies, and security practices.
  • Engaged customers through professional dialogue to accurately assess needs.

Sales Associate

Phantom Fireworks
Frankfort, KY
05.2018 - 07.2018
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Developed trusting relationships with customers by making personal connections.

Shift Supervisor

Wendy's
Frankfort, KY
04.2016 - 03.2018
  • Supported upper management in daily operations to uphold service and quality standards.
  • Cultivated collaborative culture through recognition of achievements and teamwork.
  • Patrolled work areas for operational inspections, identifying concerns and implementing corrective actions.
  • Verified orders for quality and completeness to ensure customer satisfaction.
  • Managed daily workflow while scheduling staff for optimal coverage.

Education

MBA - Health Administration

University of Phoenix
Tempe, AZ
01-2014

Skills

  • Distribution logistics
  • Planogram strategy
  • Product lifecycle oversight
  • Promotion execution
  • Supply chain enhancement
  • Sales and operations coordination

Timeline

Replenishment Manager

Michael's Arts & Crafts Store
11.2018 - Current

Sales Associate

Jcpennys
07.2018 - 04.2019

Sales Associate

Phantom Fireworks
05.2018 - 07.2018

Shift Supervisor

Wendy's
04.2016 - 03.2018

MBA - Health Administration

University of Phoenix
Michelle Burch