Summary
Overview
Work History
Education
Skills
Timeline
Generic
Michelle Burke

Michelle Burke

Moyock,NC

Summary

Dynamic operations leader with a proven track record at Beacon Property Inspections, driving revenue growth and enhancing operational efficiency. Skilled in strategic planning and resource allocation, I excel in fostering team development and implementing quality assurance measures. Committed to continuous improvement and delivering exceptional customer service.

Overview

11
11
years of professional experience

Work History

Director of Operations

Beacon Property Inspections
07.2015 - Current
  • Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitor budget and utilized operational resources.
  • Oversee day-to-day production activities in accordance with business objectives.
  • Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Monitor budget and utilized operational resources.
  • Conduct regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Define, implement, and revise operational policies and guidelines.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
  • Implemented quality control measures to maintain high standards of service delivery.
  • Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.

Director of Operations

Hampton Roads Holiday Lighting
09.2014 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Defined, implemented, and revised operational policies and guidelines.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Streamlined communication channels within organization, implementing comprehensive internal communication platform that facilitated real-time information sharing.

Education

Bachelor of Arts - Communications And Psychology

Old Dominion University
Norfolk, VA
12-1994

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Strategic planning and execution
  • Business management
  • Process improvement
  • Quality assurance
  • Cost control
  • Leadership training
  • Workforce planning
  • Performance analysis
  • Resource allocation
  • Team leadership
  • Decision-making
  • Staff training/development
  • Customer service
  • Data analysis
  • Hiring and onboarding
  • Goal setting
  • Scheduling
  • Schedule management
  • Revenue growth
  • Business development
  • Client account management
  • Inventory management

Timeline

Director of Operations

Beacon Property Inspections
07.2015 - Current

Director of Operations

Hampton Roads Holiday Lighting
09.2014 - Current

Bachelor of Arts - Communications And Psychology

Old Dominion University

Similar Profiles

CREATE PROFILE