Michelle Burks
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
7
7
years of professional experience
Work History
Administrative Office Assistant
The Credit Repairmen
10.2014 - 11.2021
- Assisted to discover strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis, as needed.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Sorted, distributed, and shred office mail and recorded all information in customer files.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Received and sorted incoming mail to record or distribute to correct customer files.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Participated in special events with co workers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with billing
Education
Associate of Applied Science - General Studies
Rose State College
Midwest City, OKAssociate of Applied Science - Occupational Therapy Assistance
Campbell University
Buies Creek, NCAssociate of Applied Science - Occupational Therapy Assistance
St Phillips College
San AntonioHigh School Diploma -
Del City High School
Del City, OK05.1991
Skills
- Mail Management
- Database Organization
- Records Management
- Filing
- Sorting and Labeling
- Data Entry Documentation
- Microsoft Office
- Grammar
- Reading Comprehension
- PC Proficiency
- Prioritization
- Typing Proficiency
- Google (Drive, Docs, Sheets, etc)
Timeline
Administrative Office Assistant
The Credit Repairmen
10.2014 - 11.2021
Associate of Applied Science - General Studies
Rose State College
Associate of Applied Science - Occupational Therapy Assistance
Campbell University
Associate of Applied Science - Occupational Therapy Assistance
St Phillips College
High School Diploma -
Del City High School