Hi, I’m
Michelle Busch
North Riverside,IL
Summary
Detail-oriented and methodical Billing Coordinator offering 15 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.
Overview
34
years of professional experience
Work History
Footprint Solutions
Billing Coordinator
08.2017 - 08.2023
Job overview
- Audited work orders for accuracy in reporting and revenue/expense pricing before approving order to be paid to contractors and invoiced to customers. Made adjustments to pricing when necessary. Contacted client service manager or contractor for resolutions. Used company-based computer system for this function.
- Invoiced customers for field merchandiser work. Each customer had individual invoice and invoice back up detail requirements, per contract and requests made by customer. Requirements included gathering and confirming data from Access based payroll database, Natural Insights, Concur, company charge card statements and company system reports. Uploaded data to Great Plains, created invoices and sent invoices to customers. Occasionally had to upload invoices to 3rd party portal. Required regular communication with internal management/departments and external customers.
- Calculated accruals monthly and submitted to VP/Finance. Coded American Express bill.
Chuck Latham Associates Inc
Retail Sales Associate
03.2007 - 04.2019
Job overview
- Greeted customers at product demonstrations. Helped customers with product questions, selections, and purchases of product being demonstrated.
- Stocked merchandise, placed price or product labels, and arranged according to planogram.
- Straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays.
- Reset products to new planograms when updates were required or for store remodels.
- Built retail displays.
Footprint Solutions
Recruiter
02.2016 - 02.2017
Job overview
- Conducted phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes
- Conducted background screening and other pre-employment checks
- Coordinated schedules to arrange management interviews with applicants
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Operated and maintained applicant tracking and candidate management systems
Footprint Solutions
Onboarding Assistant
02.2015 - 02.2016
Job overview
- Handled all onboarding of new merchandiser candidates, supporting 3 recruiters.
Footprint Solutions
Merchandiser/Lead Merchandiser
08.2014 - 02.2015
Job overview
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays.
- Reset products to new planograms when updates were required or for store remodels.
Acosta
Lead Merchandiser
01.2008 - 01.2010
Job overview
- Led teams of 2 - 6 on resets at grocery store chains. Developed working relationships with store management at weekly home stores.
- Assisted larger teams at remodels.
Dow Jones & Company
Circulation Staff Assistant
05.1996 - 11.2005
Job overview
- Processed new hire applications for hire and terminations for high turnover newspaper carrier positions
- Issued longevity rewards and rate increases.
- Gathered data, created vendor invoices and mailed weekly.
- Used month end data to submit monthly accruals for vendor expenses.
- Collected data to produce reports for managers.
- Customer Service Representative to Wall Street Journal home delivery customers with delivery problems. Resolved elevated complaints.
Komatsu-Dresser
Senior Traffic Clerk
05.1990 - 05.1992
Job overview
- Prepared paperwork for export shipments.
- Worked with warehouse foreman to keep track of parts being shipped.
- Arranged for pick up of export shipments.
- Ordered containers to be filled and shipped overseas. Prepared hazardous materials documentation to accompany freight.
Komatsu-Dresser
Mail Clerk
05.1989 - 05.1990
Job overview
- Soley ran company mailroom.
- Processed, organized and distributed all incoming mail and facsimile messages to appropriate departments.
- Postaged all outgoing mail.
- Assisted Accounting Department with data entry.
Education
Southern Illinois University CarbondaleCarbondale, IL
Bachelor of Science from Zoology
08.1987
Skills
- Invoice processing
- Team player
- Effective and efficient when communicating with customers, management and coworkers
- Detail-minded and organized
- Problem solver - finds more efficient ways to complete tasks
- Quick learner
Computer Skills
- Microsoft Outlook, Excel, Access, Word
- Great Plains
- Taleo
- Natural Insight
- Paylocity
- Concur
- Ariba
- Company Payroll Database
- Other Company Databases and Systems
Timeline
Billing Coordinator
Footprint Solutions
08.2017 - 08.2023
Recruiter
Footprint Solutions
02.2016 - 02.2017
Onboarding Assistant
Footprint Solutions
02.2015 - 02.2016
Merchandiser/Lead Merchandiser
Footprint Solutions
08.2014 - 02.2015
Lead Merchandiser
Acosta
01.2008 - 01.2010
Retail Sales Associate
Chuck Latham Associates Inc
03.2007 - 04.2019
Circulation Staff Assistant
Dow Jones & Company
05.1996 - 11.2005
Senior Traffic Clerk
Komatsu-Dresser
05.1990 - 05.1992
Mail Clerk
Komatsu-Dresser
05.1989 - 05.1990
Southern Illinois University Carbondale
Bachelor of Science from Zoology