Highly motivated professional with a strong work ethic and a passion for enhancing business performance. Adaptable and resourceful, quickly learns and excels in different processes while driving company objectives. Committed to growth and efficiency, consistently seeks ways to meet company needs and increase service value. Skilled in fostering positive relationships with students, parents, and colleagues as a Paraprofessional. Dedicated to providing culturally responsive support and meeting the diverse needs of students. Creates a comfortable learning environment where students feel encouraged to ask questions and grasp new concepts.
Hi, I’m
Michelle Byington
Petaluma,CA
Summary
Overview
11
years of professional experience
1
Certification
Work History
Inspire
PARAPROFESSIONAL
10.2023 - Current
Job overview
- Demonstrated patience, compassion, and empathy in various situations
- Provided positive and nurturing supported
- Developed positive relationships with students through encouragement, guidance, and reinforcement of appropriate behaviors
- Communicated student progress and concerns to teacher
- Provided classroom support to teachers, including organizing materials, grading papers, and preparing instructional activities
- Checked on student behavior in the classroom and during lunch periods
- Provided behavior management strategies in order to create an environment conducive to learning for all students
- Collaborated with other paraprofessionals and professionals within the school district on best practices for working with special needs children
- Utilized effective communication skills to collaborate with teachers, administrators and parents
- Tutored and assisted children individually and in small groups to reinforce learning concepts and promote academic progress
- Demonstrated a thorough understanding of accommodations necessary for students with disabilities
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
European Wax Center
WAX SPECIALIST
01.2023 - 01.2024
Job overview
- Advised clients on aftercare procedures following the completion of each service
- Communicated clearly with clients to maximize comfort and ease
- Identified any skin reactions or allergies that may arise during waxing treatments
- Created comfortable care environment by relaxing clients with conversation
- Maintained clean work areas for patients to enjoy appealing treatment spaces
- Provided excellent customer service by responding to client inquiries in a timely manner
- Attended regular training sessions to stay up-to-date on industry best practices
- Utilized effective communication skills to build rapport with clients and ensure satisfaction with results
- Worked diligently to meet performance goals set by management team members
- Maintained a clean, hygienic environment while performing all waxing treatments
- Demonstrated expertise in waxing services, including full-body and bikini waxes
European Wax Center
MASSAGE ENVY
02.2023 - 09.2023
Job overview
- Provided a variety of skincare services, such as facials, peels, waxing, and microdermabrasion
- Maintained a clean work environment while adhering to safety regulations and sanitization standards
- Recommended and sold retail products to clients
- Utilized professional communication techniques to build relationships with clients and encourage return visits
- Provided high-quality facial and body treatments to clients, including waxing, exfoliation, massage, and aromatherapy services
- Used product and skincare knowledge to promote and sell services and retail products
- Attended workshops and seminars regularly in order to stay updated on latest trends in the industry
- Interviewed clients to obtain information about contraindications and examine skin to evaluate suitability of treatments
- Kept detailed records of client information such as allergies, medical conditions, and skin care history
- Developed customized treatment plans for each client based on their skin type and individual needs
- Demonstrated advanced knowledge of skincare products and ingredients to recommend the best solutions for clients' concerns
- Ensured customer satisfaction by providing excellent service at all times
CEDARS OF MARIN
SUPERVISOR
09.2019 - 06.2020
Job overview
- Enhanced training programs to strengthen employee knowledge and promote new managers from within
- Developed monthly reports
- Maintained schedules for residents doctors appointments
- Assisted with ordering of medications; assisted residents with medication
- Adjusted job assignments and schedules to keep pace with dynamic agencies needs, factoring in processes, employee knowledge and residents needs
- Developed training, task and process guidelines and communicated clear and concise directions to employees
- Maintained professional demeanor by staying calm when addressing unhappy residents and family members
- Provided a happy and cohesive work and living environment for both staff and residents; encouraged plus role modeled love harmony and positive productivity on the daily
WEST COUNTY COMMUNITY SERVICES
DAPI COUNSELOR
09.2018 - 06.2019
Job overview
- (DRUG AND ALCOHOL PREVENTION INTERVENTION COUNSELOR) supportively helped provide direction and support to students who struggled with use or chronic use of drugs
- Actively helped students build coping mechanisms to guide them through stressful situations
- Duties also include listening to students, asking necessary questions, and developing effective strategies to improve their situations
- Maintained confidentiality; built strong bonds to which students found it easy to approach me
PROGRESS FOUNDATION NAPA
DRUG AND ALCOHOL RECOVERY COUNSELOR
10.2017 - 10.2018
Job overview
- Provided counseling and support to clients with drug and alcohol abuse issues
- Developed individual treatment goals based on history and diagnosis
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
- Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention
- Foundation provide those experiencing symptoms of serious mental illness and other co-occurring disorders with alternatives to institutional placement), Relief Counselors provide support and assistance to clients
- Relief Counselors advocate for and respond to clients' treatment and rehabilitation needs
- Assisted in the orientation of new clients, responded to psychiatric and/or medical emergency situations, supported clients' efforts to implement treatment plans, write progress notes on clients, relay clinical and house status information to other staff, monitor and record client medications, assist in the case management activities, participated and involved clients in program activities, maintained responsibility for the physical plant including investigating problems in the facility and performing minor cleaning and repair work, and other household tasks
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs
Victor Treatment Center
OVERNIGHT TREATMENT CENTER COUNSELOR
06.2016 - 06.2017
Job overview
- Intervened in confrontations between detainees to de-escalate potential physical altercations
- Consulted regularly with supervisors on matters related to case management strategies or policy updates
- Served as a role model for appropriate behavior among juvenile offenders by demonstrating professionalism at all times
- Conducted regular rounds to ensure that all areas are secure while monitoring the activity of detainees within their assigned area
- Facilitated positive and pro-social behavior in juveniles through effective communication and conflict resolution skills
- Assisted with crisis intervention techniques during emergency situations involving juveniles or staff members
Lifehouse Agency
ASSISTANT MANAGER FOR RESIDENTIAL HOUSING
06.2013 - 06.2017
Job overview
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Engaged in advocacy efforts on behalf of clients to ensure their rights were respected within the community setting
- Facilitated group activities designed to promote socialization and interpersonal skills development
- Provided direct support for individuals with developmental disabilities and complex needs in a community setting
- Maintained accurate records of client assessments, progress notes, treatments plans, discharge summaries and other related documents
- Supervised clients during meal times ensuring that they adhere to dietary restrictions prescribed by health care providers
- Conducted home visits to assess the needs of families receiving services from the agency
- Responded promptly and effectively to emergency situations involving clients or staff members within the facility setting
- Adhered to agency policies and procedures regarding confidentiality of client information
- Developed and implemented individualized plans for clients to support their physical, emotional, and social development
Education
Santa Rosa Jr. CollegePetaluma, CA
ASSOCIATE IN ARTS (A.A.) from CHILD DEVELOPMENT
University Overview
Early Chilhood development
University of Phoenix
COMPLETED COURSEWORK TOWARDS ASSOCIATES DEGREE from HUMAN SERVICES MANAGEMENT
University Overview
Associate of Arts in Human Services administration
Aveda Cosmetology/SkincareSan Francisco, CA
ESTHETICS/ SKINCARE / ESTHETICIAN from SKINCARE
09.2024
University Overview
University of PhoenixTempe, AZ
Associate of Science from Human Services Associate
05.2012
University Overview
Skills
- Written and verbal communication
- Relationship development
- Adaptability
- Multitasking abilities
- Attention to Detail
- Proper Sanitation Practices
- Client Retention Strategies
- Hygiene and Cleanliness
- Continuing Education
- Adaptable to Client Needs
Certification
Licensed Esthetician
Additional Education
Additional Education
Proact trained through Inspire
Timeline
PARAPROFESSIONAL
Inspire
10.2023 - Current
MASSAGE ENVY
European Wax Center
02.2023 - 09.2023
WAX SPECIALIST
European Wax Center
01.2023 - 01.2024
SUPERVISOR
CEDARS OF MARIN
09.2019 - 06.2020
DAPI COUNSELOR
WEST COUNTY COMMUNITY SERVICES
09.2018 - 06.2019
DRUG AND ALCOHOL RECOVERY COUNSELOR
PROGRESS FOUNDATION NAPA
10.2017 - 10.2018
OVERNIGHT TREATMENT CENTER COUNSELOR
Victor Treatment Center
06.2016 - 06.2017
ASSISTANT MANAGER FOR RESIDENTIAL HOUSING
Lifehouse Agency
06.2013 - 06.2017
Santa Rosa Jr. College
ASSOCIATE IN ARTS (A.A.) from CHILD DEVELOPMENT
University of Phoenix
COMPLETED COURSEWORK TOWARDS ASSOCIATES DEGREE from HUMAN SERVICES MANAGEMENT
Aveda Cosmetology/Skincare
ESTHETICS/ SKINCARE / ESTHETICIAN from SKINCARE
University of Phoenix
Associate of Science from Human Services Associate
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