Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Byrd

GLASGOW,KY

Summary

I'm organized and like to put together a neat, complete and correct product. I'm also a girl who loves the beach and most creatures great and small. I have an old school work ethic and will assure the job is done correctly.

Overview

5
5
years of professional experience

Work History

Customer Service Operator

Edmonton State Bank
Glasgow, KY
08.2025 - Current

Help customers with numerous banking items

Balance inquiries

Make loan payments

Transfer funds between accounts

Stop payment forms

AFT forms

Order checks

Change of address and/or phone number

Adjust Withdraw and/or POS limits

Opening/closing duties when working at the reception desk

Greeting customers

Routing calls to designated departments

Non post items

Mail

Check loan boardings for errors

Bad Addresses

Other duties upon request

Small Business Owner

Phoenix Industrial Services, Inc
Glasgow, KY
01.2022 - Current

Accounts Payable

Accounts Receivable

Reconcile monthly bank statements

Weekly employee timesheets for payroll

Compliance

Lots of other duties upon request

Financial Services Representative

Monticello Banking Co.
Glasgow, KY
06.2022 - 11.2024

Drive thru teller doing various types of transactions daily

Balanced the ATM machine weekly

Opened checking and savings accounts

Compiled monthly new accounts report

Operated coin counting/rolling machine

Daily Teller Report

NSF Report

Ordered customer checks

Warehouse Worker

Richie Pharmacal
Glasgow, KY
04.2022 - 06.2022

Collaborated with team members to achive daily pick/pack goals

Stocked shelves daily to replenish product

Performed audits

Packing line as needed.

Stocked overstock area

Education

High School Diploma -

Barren County High School
Glasgow, KY
05-1987

Skills

  • Customer focus
  • Complaint handling
  • Call center experience
  • Multitasking

Timeline

Customer Service Operator

Edmonton State Bank
08.2025 - Current

Financial Services Representative

Monticello Banking Co.
06.2022 - 11.2024

Warehouse Worker

Richie Pharmacal
04.2022 - 06.2022

Small Business Owner

Phoenix Industrial Services, Inc
01.2022 - Current

High School Diploma -

Barren County High School