Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Calhoun

Edmonds

Summary

Organized professional prepared for this role with solid background in administrative support and executive assistance. Skilled at managing complex calendars, coordinating meetings, and handling sensitive information with utmost confidentiality. Known for excellent teamwork and adaptability, ensuring seamless operations and results-driven support.

Overview

15
15
years of professional experience

Work History

Personal Assistant

Laurel Group
01.2018 - Current
  • Highly organized, hard-working and self-motivated personal assistant to a single-family office.
  • Take-charge professional, and multitasker who thrives within demanding, deadline-intensive environments.
  • Dedicated, loyal and dependable; strive to exceed expectations with great customer service.

Executive Assistant

US Bank | Ascent Private Capital Mgmt
01.2016 - 01.2018
  • Administrative support to SVP Regional Manager; provide daily communication outreach and calendaring on her behalf.
  • Developed a mindset that can foresee future potential conflicts in the future and resolve before happening.
  • Daily communication with ultra-high net worth clients, business executives and employees regarding confidential materials.
  • Prepare travel arrangements, process reimbursement expenses for the office.
  • Event coordination and off-site event planning in regarding the preparation, follow-up emails, setup, day of management and breakdown coordination.
  • Created efficient ways to troubleshoot errors that help the office run more smoothly.

Sales & Service Manager

US Bank
01.2014 - 01.2016
  • Knowledge of operational policies in retail banking to ensure client satisfaction and retain bank policy.
  • Answer customer questions to solve their concerns and help any future business needs.
  • Enhance compliance standards regarding legal and regulatory requirements.
  • Partnership with management and internal relationships to increase branch revenue.
  • Promoted to Ascent Private Capital Management.

Asst. Manager

Michael Kors
01.2013 - 01.2014
  • Successfully recruited and trained 20+ staff associates for a new store opening.
  • Implemented the visual standard and stockroom management directive from a corporate level.
  • Delivered a high level of customer service while producing sales goals each month.

Store Manager, Asst Manager

Hollister
01.2010 - 01.2013
  • Managed a team of 4 Assistant managers, 80 employees while delivering $3.5M in sales annually.
  • Extensive training in Human Resources, Loss prevention, Diversity/Inclusion and Recruiting.
  • Productive usage in Microsoft Word, PowerPoint, Excel and PeopleSoft; competent with multi line phone systems.
  • Leadership in a fast-paced retail environment while delivering a high level of customer service and work ethic.

Education

B.A. - Interdisciplinary Studies

Arizona State University
05-2009

Skills

  • Multitasking and organization
  • Customer service
  • Consistent commitment to quality
  • Strong problem solver
  • Time management expertise

Timeline

Personal Assistant

Laurel Group
01.2018 - Current

Executive Assistant

US Bank | Ascent Private Capital Mgmt
01.2016 - 01.2018

Sales & Service Manager

US Bank
01.2014 - 01.2016

Asst. Manager

Michael Kors
01.2013 - 01.2014

Store Manager, Asst Manager

Hollister
01.2010 - 01.2013

B.A. - Interdisciplinary Studies

Arizona State University

Similar Profiles

CREATE PROFILE