Michelle Calistro
BAKERSFIELD,CA
Summary
Dedicated and bilingual customer service professional with experience supporting students, families, and coworkers in fast-paced environments. Fluent in English and Spanish with strong communication, problem-solving, and interpersonal skills. Proven ability to resolve concerns professionally, maintain positive relationships, and provide exceptional service while ensuring safety and efficiency.
Dependable, organized, and committed to delivering excellent customer experiences.
Overview
8
8
years of professional experience
Work History
Cafeteria playground activity leader
Bakersfield city school district
Bakersfield, California
10.2021 - 05.2026
- Communicate effectively with students, parents, and staff in both English and Spanish.
- Provide assistance and resolve concerns in a professional and courteous manner.
- Promote a safe and positive environment through effective communication and conflict resolution.
- Respond to incidents and emergencies while maintaining professionalism and composure.
- Build positive relationships with students, families, and coworkers through excellent customer service skills.
Package sorter
Amazon Distribution Center
Bakersfield, California
05.2021 - 08.2021
- Maintained accuracy while processing high volumes of packages in a fast-paced environment.
- Worked collaboratively with team members to meet daily productivity goals.
- Verified shipment information and ensured timely processing of customer orders.
- Demonstrated attention to detail and strong organizational skills.
Order selector
Johnston's Farms
Bakersfield, California
12.2017 - 03.2020
- Processed customer orders accurately and efficiently.
- Ensured quality standards were met before shipment.
- Worked effectively in a team-oriented environment to meet deadlines.
- Maintained a clean and organized workspace.
Education
Associate of Arts -
Bakersfield College
Bakersfield, CaliforniaHigh School Diploma -
Highland High School
Bakersfield, California06.2026
Skills
Fluent in English and Spanish
Customer Service
Call Handling
Conflict Resolution
Active Listening
Data Entry
Microsoft Office
Problem Solving
Team Collaboration
Time Management
Professional Communication
Multitasking
Driver Licence - Expert
CPR infant adult certified
Timeline
Cafeteria playground activity leader
Bakersfield city school district
10.2021 - 05.2026
Package sorter
Amazon Distribution Center
05.2021 - 08.2021
Order selector
Johnston's Farms
12.2017 - 03.2020
Associate of Arts -
Bakersfield College
High School Diploma -
Highland High School