Michelle CambonI
Grove City,OH
Summary
Highly skilled Nurse Care Coordinator with broad experience in patient advocacy, care plan development, and interdisciplinary team collaboration. Strengths include effective communication, leadership abilities, and thorough knowledge of healthcare administration procedures. Proven track record of enhancing patient care quality while streamlining processes for improved efficiency. Demonstrated ability to build strong relationships with patients and families while coordinating optimal care services.
Overview
27
27
years of professional experience
Work History
Nurse Care Coordinator
Quantum Health
Dublin, USA
11.2021 - Current
- Provided case management for members of employer-sponsored health insurance plans
- Taught patients about health conditions and medications
- Advised members about health plan coverage and benefits
- Initiated authorizations for service, outreached providers, and assisted members with claims issues
- Dublin, OH
- Coordinated support services and optimized communication between healthcare workers and patients.
- Adhered to ethical principles and standards to protect clients' confidential information.
RN Staff Nurse
OhioHealth Doctors Hospital
Columbus, OH
05.2001 - 08.2025
- Staff RN on Labor & Delivery/Postpartum Unit
- Coordinated patient care on Labor and Delivery Unit
- Directed patient care for laboring, antepartum, postpartum, and newborn cases.
- Provided medication teaching and self-care teaching
- Charge RN: Managed nursing staff to ensure high-quality service.
Nursing Faculty
Fortis College- Columbus
06.2016 - 06.2017
- Instructor in LPN and RN Programs
- Course Titles: Foundations of Nursing, Medical/Surgical Nursing I, Maternal Child Nursing, Gerontological Nursing, Capstone Nursing
- Taught to course objectives, provides expectation and standards for course assignments, utilizes multiple teaching methods to assist students in meeting the requirements of the program
- Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
- Mentored new instructors on curriculum development and teaching techniques.
- Presented lectures on medical terminology, pharmacology, pathology, and other relevant topics.
- Provided instruction on nursing concepts and practices to students in a classroom setting.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
Childbirth Educator
OhioHealth Corporation
06.2014 - 06.2016
- Taught childbirth education classes to expectant parents
- Referred patients to other classes when appropriate
- Evaluated and developed new course material
- Organized community resources and coordinated referrals to give parents additional support.
- Supported family decision-making by offering objective and informative input.
- Developed operational plans and policies necessary to achieve health education objectives and services.
Case Manager RN—Telephonic
Optum Shared Services
Minneapolis, USA
08.2013 - 03.2014
- Provided case management to pregnant and postpartum patients
- Taught patients about medications and healthy pregnancy practices
- Made referrals to community agencies when appropriate
- Minneapolis, MN
Home Care Coordinator
Home Reach Home Care
Columbus, USA
03.2004 - 07.2005
- Made site visits to patients that were in extended care facilities to arrange home health services and ordering of durable medical equipment, if needed
- Utilized problem-solving skills to troubleshoot issues that arose during daily operations.
- Served as a liaison between internal departments such as nursing, therapy, and administrative personnel ensuring effective communication across teams .
- Maintained accurate and confidential client records, including care plans and progress notes.
RN Case Manager & Medical/Surgical Team Manager
Patient Care Medical Services
Columbus, USA
10.2001 - 03.2004
- Company Overview: Columbus, OH
- Provided case management and direct care to patients in their homes
- Taught patient and family about disease process, medications and provided wound care
- Columbus, OH
Patient Care Coordinator/Staff RN on Medical/Surgical/Telemetry Unit
Ohio State University Hospitals East
Columbus, USA
06.2002 - 06.2003
- Coordinated patient care to patients on Med/Surg/Tele unit
- Administered medications and provided patient teaching
- Acted as Charge RN
- Columbus, OH
- Educated patients on proper nutrition guidelines to promote healthy lifestyle habits.
- Responded promptly to any emergency situations that arose within the facility.
- Addressed and resolved patient concerns and complaints in a timely and empathetic manner.
Staff RN on General Surgical Unit
Sunrise Hospital
Las Vegas, USA
08.1998 - 05.2001
- Company Overview: Las Vegas, NV
- Staff RN on Labor & Delivery Unit
- Provided nursing care to patients on General Surgical Unit, passed medications, and provided teaching to patients
- Provided nursing care and managed laboring and surgical patients
- Instructed patients and postpartum and newborn care
- Las Vegas, NV
Education
Master of Science - Nursing Education
Western Governors University
Salt Lake City, UT03.2016
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT10.2015
RN Diploma -
Springfield Regional School of Nursing
Springfield, OH06.1998
Bachelor of Science - Business Management
Franklin University
Columbus, OH04.1990
Skills
Case Management
- Patient assessment
- Health data management
- Customer service
- Community resources
- Team collaboration
- Time management
- Technology proficiency
- Adaptability and flexibility
- Care coordination
- Patient education
- Health plan navigation
- Authorization processing
- Medication administration
Timeline
Nurse Care Coordinator
Quantum Health
11.2021 - Current
Nursing Faculty
Fortis College- Columbus
06.2016 - 06.2017
Childbirth Educator
OhioHealth Corporation
06.2014 - 06.2016
Case Manager RN—Telephonic
Optum Shared Services
08.2013 - 03.2014
Home Care Coordinator
Home Reach Home Care
03.2004 - 07.2005
Patient Care Coordinator/Staff RN on Medical/Surgical/Telemetry Unit
Ohio State University Hospitals East
06.2002 - 06.2003
RN Case Manager & Medical/Surgical Team Manager
Patient Care Medical Services
10.2001 - 03.2004
RN Staff Nurse
OhioHealth Doctors Hospital
05.2001 - 08.2025
Staff RN on General Surgical Unit
Sunrise Hospital
08.1998 - 05.2001
Master of Science - Nursing Education
Western Governors University
Bachelor of Science - Nursing
Western Governors University
RN Diploma -
Springfield Regional School of Nursing
Bachelor of Science - Business Management
Franklin University
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