Michelle Campbell
Executive Director
Paducah,KY
Summary
Highly accomplished and strategic executive director with a proven track record in managing quality services and leading key teams in senior living communities. Seeking to leverage extensive experience and expertise to contribute to the success of Lifespace Communities, Inc. Committed to maintaining exceptional resident satisfaction, fostering professional relationships, and achieving operational excellence.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
Work History
Executive Director
Paducah McCracken County Conveniton Center Corp
Paducah, KY
06.2017 - Current
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Successfully managed the strategic plan to maintain quality services consistent with organizational standards and policies.
- Attracted, recruited, hired, developed, and retained high-performing leadership and management teams.
- Cultivated positive relationships with clients, team members, professional organizations, and community groups.
- Reported operational issues, trends, and resolutions to corporate leadership.
- Collaborated with Corporate Risk Manager and local Safety Committees to design and support OSHA compliance programs.
- Worked closely with the Director of Sales and Marketing to ensure the sales team met monthly and annual goals.
- Developed and managed an annual marketing plan to drive sales and achieve budgeted targets.
- Prepared and managed the community's annual operating budget, ensuring adherence to financial goals.
Director of Sales and Marketing
Paducah McCracken County Covention Center Corp
Paducah, KY
06.2015 - 06.2019
- Managed sales promotions and marketing strategies on major social media sites.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Analyzed sales and marketing data for improved strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Suggested innovative ideas to increase sales and improve customer experience.
- Utilized CRM software to track sales progression and communicate project needs.
- Analyzed and forecasted monthly sales data of existing marketed companies within designated area.
Real Estate Developer
Campbell Downtown Properties
Paducah , KY
2005 - 2019
- Gained extensive knowledge in data entry, analysis and reporting.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Performed management of inventory and product sales for owned retail property in downtown Paducah and prepared presentations for meetings with critical stakeholders and government officials.
- Established relationships with local realtors and relocation specialists while acquiring and managing residential and commercial properties, tenants, and leases.
- Teamed-up with architects, engineers and designers to establish design and development plans and oversaw construction process to ensure in-time and within budget project completion with $2M budget.
- Performed budgeting and financial analysis with pro-forma development and cash flow forecasts as well as diminished costs reviewed and qualified competitive subcontractor bids prior to contract execution.
- Met with clients, customers, and community members to identify business opportunities and source potential projects.
Projector Coordinator
First Comunity Developemnt
Atlanta, GA
01.2013 - 01.2015
- Recruited and oversaw personnel to achieve performance and quality targets.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
- Planned and implemented fundraising events.
- Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
- Developed and maintained accurate donor databases to track donations and engage with donors.
Education
Bachelor of Science - Business
Pensacola Christian Collage
Pensacola, FL 08.1996 - 06.2000
Skills
Leadership & Management
undefinedCertification
IAVM, Certified Venue Manager - 2023
Timeline
Executive Director
Paducah McCracken County Conveniton Center Corp
06.2017 - Current
Director of Sales and Marketing
Paducah McCracken County Covention Center Corp
06.2015 - 06.2019
Projector Coordinator
First Comunity Developemnt
01.2013 - 01.2015
Real Estate Developer
Campbell Downtown Properties
2005 - 2019
Bachelor of Science - Business
Pensacola Christian Collage
08.1996 - 06.2000
IAVM, Certified Venue Manager - 2023
Serve Safe-Food Service Managers -2019
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