Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Campbell

North Port,Florida

Summary

Experienced supervisor accomplished at motivating and building positive team dynamics to achieve the companies goals, and leading my team with an open and communicative culture where employees feel empowered to contribute to company's success. My strengths lie in organization and attention to detail, balancing the dynamics of excellent operational knowledge and leadership skills to achieve the goals of the company.

Overview

31
31
years of professional experience

Work History

SENIOR SUPERVISOR

SYMONS/RODRIGUEZ DBA MCDONALDS
08.2023 - Current
  • Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Boosted employee morale through regular recognition programs that acknowledged outstanding individual contributions.
  • Monitored all areas of operations and KPI's to ensure success of the restaurants.
  • Championed process improvements in response to identified inefficiencies, resulting in enhanced organizational effectiveness.
  • Mandated policy, procedure, and performance adherence for continued and increased operational efficiency and profitability with structured processes.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Recently selected to participate in the "Ask It" program in Atlanta to assist GM's with everyday issues at the restaurant level
  • Selected to participate in the audit of a new Mid Manager training class to provide feedback before the class material is finalized for presentation.

AREA SUPERVISOR

SYMONS/RODRIGUEZ
04.2015 - Current

GENERAL MANAGER

SYMONDS/RODRIGUEZ
08.2009 - Current

Outstanding Manager of the Year 2013

People Developer of the Year 2011-2013

GENERAL MANAGER

EDDY CORP DBA MCDONALDS
01.1993 - 06.2000

Education

TECHNOLOGY

OTP PRO CERTIFICATION
2017

HAMBURGER UNIVERSITY
Oak Brook, IL
2009

Bachelor of Science - PSYCHOLOGY

UNIVESITY OF FLORIDA
Gainesville, FL
05.1997

Skills

RFM Administrator

Servsafe Proctor/Administrator

Responsible for organizations promotional elements, including implementation of all new processes/procedures

Oversight of all corporate visits (RGRs) to ensure success

Lead Mid Manager for Model Restaurant for Look and Learn (Simplified Breakfast)

Excel/Word

Bilingual (Spanish)

Timeline

SENIOR SUPERVISOR

SYMONS/RODRIGUEZ DBA MCDONALDS
08.2023 - Current

AREA SUPERVISOR

SYMONS/RODRIGUEZ
04.2015 - Current

GENERAL MANAGER

SYMONDS/RODRIGUEZ
08.2009 - Current

GENERAL MANAGER

EDDY CORP DBA MCDONALDS
01.1993 - 06.2000

TECHNOLOGY

OTP PRO CERTIFICATION

HAMBURGER UNIVERSITY

Bachelor of Science - PSYCHOLOGY

UNIVESITY OF FLORIDA
Michelle Campbell