Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Campbell

Middletown,NY

Summary

Compassionate Nursing Assistant with a proven track record at Highland Rehabilitation & Nursing Center, excelling in patient care and vital signs monitoring. Recognized for enhancing patient satisfaction through emotional support and effective communication. Skilled in electronic charting and committed to maintaining healthcare ethics while fostering a positive environment for residents.

Healthcare professional with strong foundation in patient care and medical support. Adept at handling patient needs, collaborating with healthcare teams, and ensuring clean and safe environment. Known for reliability, adaptability, and commitment to achieving positive patient outcomes.

Overview

2026
2026
years of professional experience

Work History

Nursing Assistant

Highland Rehabilitation & Nursing Center
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Collaborated with healthcare team to develop patient care plans.
  • Provided emotional support to residents, fostering a positive environment.
  • Maintained cleanliness and safety of patient areas in accordance with protocols.
  • Documented patient progress and observed behavioral changes accurately.
  • Educated patients on self-care techniques to promote independence.
  • Trained new nursing assistants on best practices and facility procedures.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.

Licensed Cosmetologist

Self Employed Services
03.2022 - Current

Completed duties with meticulous attention and speed.

  • Provided personalized hair and beauty services to diverse clientele, enhancing customer satisfaction.
  • Executed various hairstyling techniques including cutting, coloring, and texturing based on client preferences.
  • Maintained knowledge of industry trends and products to offer informed recommendations to clients.
  • Managed scheduling and appointment bookings to optimize daily operations and minimize wait times.
  • Ensured compliance with health and safety regulations in all cosmetology practices, prioritizing client well-being.
  • Trained junior staff on best practices for customer service and technical skills within the salon environment.
  • Implemented new product lines which enhanced service offerings and attracted new clients to the business.
  • Built a loyal clientele base through exceptional customer service and personalized care.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
  • Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
  • Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Assisted in inventory management by tracking product usage and placing orders as needed to maintain adequate stock levels.
  • Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Promoted salon offerings through social media channels, reaching new clients and increasing brand visibility online.
  • Increased salon revenue through effective upselling of products and services.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Enhanced client satisfaction by providing personalized hair and beauty consultations.
  • Developed strong relationships with vendors, securing high-quality products at competitive prices.
  • Mentored junior cosmetologists, sharing industry knowledge and best practices for professional growth.
  • Demonstrated strong attention to detail while performing intricate haircutting techniques for precise results every time.
  • Collaborated closely with team members to host successful promotional events that attracted new clientele while retaining existing customers.
  • Educated clients on proper hair care routines and recommended suitable products to maintain their desired look at home between visits.
  • Collaborated with other stylists to create unique hairstyles for special events or projects.
  • Assessed customer hair texture, treatment history, and desired outcome to determine services required.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Scheduled appointments efficiently while minimizing wait times to maximize client satisfaction.
  • Provided expert color recommendations based on individual skin tones, personal style preferences, and current trends in the industry.
  • Performed various hair treatments for improved client hair health and appearance.
  • Processed payments, entering sales in register for prompt customer service.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Answered phone calls and emails to schedule client appointments.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Demonstrated thorough knowledge of all salon products and services.
  • Offered professional cuts, color services and extensions to salon customers.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Home Health Aide

Willcare
08.2012 - 09.2015
  • Assisted patients with daily living activities, ensuring comfort and safety in home environments.
  • Monitored vital signs and reported changes to healthcare professionals for accurate patient assessments.
  • Maintained detailed records of patient care, enhancing communication among medical teams.
  • Administered prescribed medications and managed treatment plans under supervision of registered nurses.
  • Provided emotional support and companionship, fostering positive relationships with patients and families.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.

Apprentice Hairstylist

City Styles Hair Salon
05.2011 - 04.2014
  • Assisted senior stylists in executing various haircuts and color treatments for diverse clientele.
  • Maintained cleanliness and organization of styling stations, ensuring compliance with health and safety standards.
  • Provided exceptional customer service, building rapport with clients to enhance their salon experience.
  • Managed inventory by tracking product usage and notifying management of low stock levels for timely replenishment.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Answered telephone calls to provide information and schedule new appointments.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.

Chef Assistant

Boys and Girls Club of Orlando Fl
01.2007 - 03.2010
  • Assisted in meal preparation, ensuring adherence to safety and hygiene standards.
  • Collaborated with kitchen staff to streamline food production processes and enhance efficiency.
  • Managed inventory by organizing supplies and tracking ingredient usage effectively.
  • Supported chefs in menu planning, contributing creative ideas for nutritious meals.
  • Maintained cleanliness of workstations and kitchen equipment to promote a safe environment.
  • Executed daily cooking tasks independently while adapting to changing demands promptly.
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Followed recipes and instructions to achieve quality and presentation standards.
  • Trained new staff on kitchen protocols and food handling procedures for consistency.
  • Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
  • Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Used variety of kitchen tools and appliances to prepare ingredients and meals.

Education

Remote Work

Mindedge Learning AARP Skills Building For Work
Waltham, MA
04.2024

HR Fundamentals

Mindedge Learning AARP Skills For Working
Waltham, MA
02.2024

Digital Marketing

Mindedge Learning AARP Skills For Working
Waltham, MA
12.2023

Cosmetology

Empire Beauty School
Middletown, NY
12.2010

Nursing Assistant

Americare School of Nursing
Casselberry, FL
08.1999

Skills

  • Patient care
  • Patient feeding
  • Basic life support
  • Direct patient care
  • Recording vital signs
  • Patient-focused care
  • Vital signs monitoring
  • Patient relationship building
  • Infection control
  • Mobility assistance
  • Vital sign monitoring
  • Catheter care
  • Electronic charting
  • Patient relations
  • Companionship and emotional support
  • Patient assessments
  • Light housekeeping
  • Client documentation
  • Healthcare ethics
  • Supply restocking
  • Behavior redirection
  • HIPAA
  • Database administration
  • Community activities

Timeline

Licensed Cosmetologist

Self Employed Services
03.2022 - Current

Home Health Aide

Willcare
08.2012 - 09.2015

Apprentice Hairstylist

City Styles Hair Salon
05.2011 - 04.2014

Chef Assistant

Boys and Girls Club of Orlando Fl
01.2007 - 03.2010

Nursing Assistant

Highland Rehabilitation & Nursing Center

Remote Work

Mindedge Learning AARP Skills Building For Work

HR Fundamentals

Mindedge Learning AARP Skills For Working

Digital Marketing

Mindedge Learning AARP Skills For Working

Cosmetology

Empire Beauty School

Nursing Assistant

Americare School of Nursing