Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Michelle Campbell

Angier,NC

Summary

Administrative professional with a proven track record of achieving company objectives through organized and efficient practices. Expertise in managing high-pressure situations and adapting to evolving challenges to strengthen organizational branding.

Overview

15
15
years of professional experience

Work History

Chief Billing Coordinator

Brookwood Investment Group LLC
01.2023 - Current
  • Ensuring accurate receivables tracking and advisor compensation
  • Streamlined billing processes, enhancing client invoicing accuracy and advisor payment efficiency.
  • Leveraged Orion Tech to optimize new client and advisor account updates, boosting operational efficiencies.
  • Mastered Google Office, Excel, and Smartsheet to support team in billing and client service enhancement.
  • Creating quarterly recaps for all Advisors
  • Enhanced receivables tracking securing timely and accurate advisor payouts.
  • Completing New Money monthly billing and quarterly billing for advisors and firm.
  • Streamline and create Policies and procedures for global compliance to ensure consistency and efficiency.

Administrative Assistant/Marketing & Tech Coordinator

Berkshire Hathaway
01.2018 - 01.2023
  • Manage day-to-day needs of Real Estate Office of 36+ Agents.
  • Assist the office of thirty-six agents in keeping all agent transactions with all correct documents and contracts.
  • Train new agents on various real estate platforms that assist in organization, effective management of business to successfully market themselves and close transactions.
  • Created Marketing material for individual Agent as well as for Office: Listings, Buyers, Open Houses, Social Media Marketing...
  • Created and facilitated workshops for Agent training.
  • Data entry of all Contracts, Keeping Digital spreadsheet of Weekly, Monthly, Yearly Sales.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Updated social media platforms with latest news and corporate details.

Assistant Store Manager

Disney Store
01.2011 - 01.2017
  • Managing 3-million-dollar location with staff of 20+ cast members including management
  • Overseeing all aspects of making Disney Magic creating best experience of guest's day in partner with Store Manager
  • Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures. Provided weekly work schedules for employees to accommodate business demands, employees' strengths, and vacation requests.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Education

Connecticut Real Estate License -

National Real Estate Institute
CT
10.2017

High School Diploma -

F.T. Maloney High School
CT
01.1999

Skills

  • Database management
  • Oversee administrative functions
  • Verbal and written communication
  • Management, training
  • Problem solving
  • Computer skills
  • Accounts receivable
  • Client relationship management
  • Data analysis

Hobbies and Interests

My hobbies include reading, worshiping, spending time with my family, cooking, and long walks

Timeline

Chief Billing Coordinator

Brookwood Investment Group LLC
01.2023 - Current

Administrative Assistant/Marketing & Tech Coordinator

Berkshire Hathaway
01.2018 - 01.2023

Assistant Store Manager

Disney Store
01.2011 - 01.2017

Connecticut Real Estate License -

National Real Estate Institute

High School Diploma -

F.T. Maloney High School

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