Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Cannon

Northport,AL

Summary

Compassionate Direct Care Staff Member known for high productivity and efficient task completion. Possess specialized skills in behavioral support, personal care assistance, and medication administration. Excel in communication, empathy, and problem-solving to enhance client well-being and support team objectives.

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Overview

6
6
years of professional experience

Work History

Direct Care Staff Member

United Cerebral Palsy of West Alabama
Northport, AL
09.2023 - Current
  • Provided personal care to clients, such as bathing, dressing and grooming.
  • Supervised activities of daily living for clients.
  • Encouraged socialization among clients through recreational activities.
  • Ensured safety of all clients in accordance with facility regulations.

Assistant Store Manager

Dollar General
Northport, AL
01.2019 - 12.2021
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Received and processed incoming shipments of merchandise.
  • Recorded quantity, type and value of materials or items received.
  • Stocked shelves with newly arrived products.
  • Organized storage areas for efficient use of space.
  • Provided customer service by answering questions about product location, price and availability.

Cashier

Family Dollar
Berry, AL
06.2018 - 06.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

High School Diploma -

Northside High School
Northport, AL
05-2018

Skills

  • Physical assistance
  • Daily living activities
  • Transportation
  • Adaptive equipment use
  • Social skills
  • Community activities
  • Personal care assistance
  • First-aid and CPR
  • Product restocking
  • Cash handling expertise
  • Returns processing
  • Cash register systems
  • Refunds and exchanges
  • Online orders preparation
  • Cleaning and sanitizing
  • Credit and cash transactions
  • Time management skills
  • Cash handling and management
  • Written and verbal communication
  • Stock management
  • Problem-solving aptitude
  • Sales management
  • Scheduling
  • Goals and performance

Languages

English
Full Professional

Timeline

Direct Care Staff Member

United Cerebral Palsy of West Alabama
09.2023 - Current

Assistant Store Manager

Dollar General
01.2019 - 12.2021

Cashier

Family Dollar
06.2018 - 06.2019

High School Diploma -

Northside High School

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Michelle Cannon