Michelle Capo
York,PA
Summary
Motivated individual with a strong desire for growth and advancement, seeking a progressive opportunity in the nursing, clinical, or sales industry. Excited to utilize talents, creativity, and professional experience to contribute to a dynamic team and make a meaningful impact. Committed to delivering exceptional results and continuously expanding knowledge and skills to excel in a challenging environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner/Aesthetic Nurse Injector
Skin Therapy Studios
York, PA
03.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed long-lasting relationships with clients, leading to increased repeat business and positive word-of-mouth referrals.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Collaborated with multidisciplinary teams to formulate and implement individual care plans.
- Administered dermal fillers, neurotoxins, and other injectables for optimal cosmetic results.
- Delivered exceptional results in laser hair removal treatments, leading to high patient satisfaction rates among clientele.
- Enhanced patient satisfaction by providing personalized aesthetic consultations and treatment plans.
- Implemented new treatment offerings based on emerging technologies, expanding available services within the clinic.
- Conducted thorough pre-and post-treatment evaluations, ensuring patients were well-informed about procedures and expectations.
- Maintained current knowledge of industry trends and advancements through continued professional development.
- Improved overall skin health for clients by performing customized chemical peels based on individual needs.
Operating Room Assistant
WellSpan York Hospital
York, PA
03.2021 - 09.2022
- Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries.
- Maintained operating room's inventory of products and replenished stock, when needed.
- Cleaned and sterilized room after surgery and counted instruments and sponges used to account for supplies.
- Prepared patients for surgery and transported patients to and from operating room.
- Complied with all relevant regulations and guidelines to maintain a safe working environment at all times within the operating room setting.
- Played a crucial role in emergency situations by remaining calm under pressure and assisting surgical teams as needed to save lives or stabilize patients'' conditions quickly.
- Served as a resource and mentor for new Operating Room Assistants, providing guidance and support during their training period.
Caregiver, Private Aide
ComForCare
York, PA
11.2020 - 03.2021
- General responsibilities: light cleaning, cooking, running errands, laundry, as well as assisting in bathing, showering, grooming, and other personal hygiene tasks.
Licensed Medical Aesthetician
Ultra Med Spa
Lititz, PA
09.2017 - 12.2019
- Current Pennsylvania license, state certified esthetician
- Adept at performing medical procedures to improve the appearance of skin and body
- Focusing on correction, restoration, rejuvenation of the skin
- Analyze skin to determine proper treatment protocol and skin care regimens for best possible result
- Specializing in body shaping, circumference reduction, skin tightening and cellulite improvement
- Laser hair removal and pigmentation correction
- Cross selling and up selling integration with injectors/Staff
- High sales producer with medical grade products and Latisse
- Makeup artist.
Licensed Medical Aesthetician
Lebo Skin Care Center
York/Hannover, PA
06.2014 - 12.2016
- Current Pennsylvania licensed Esthetician and required state certification
- Performing medical procedures to improve the appearance of skin
- Focusing on correction, restoration and overall skin improvement
- Update to date on common cosmetic and dermatological conditions
- Analyzed patients skin conditions to developed skin regimens and treatment plan
- Assisted cosmetic injectors with Botox, cosmetics fillers, and sclerotherapy procedures
- Generated record sales from treatments, products, makeup and latisse.
Education
Associate Degree In Nursing - Nursing
Harrisburg Area Community College
Lancaster, PA05.2024
Licensed Esthetician - Esthetics
Lancaster School of Cosmetology and Therapeutic Bodywork
04.2014
Associate Degree - Music Merchandising and Business
Harrisburg Area Community College
05.2002
Skills
- Dermal filler
- Neurotoxins
- Radio Frequency
- Micro-needling
- Chemical Peel
- Dermaplane
- Microdermabrasion
- Isolaz
- Photorejuvenation
- Ultrashape
- Velashape III
- Laser hair removal
- Makeup Artist- Bridal
- Special Occasion
- Brow and Lash tinting
- Waxing
- Sales
- Cross Selling
- Seller Initiated Closer
- Low Retention
- Excellent Customer
- Internet Business Development
- Appointment Conversion Seller
References
Available Upon Request
Certification
Certified Nurse Injector
Timeline
Owner/Aesthetic Nurse Injector
Skin Therapy Studios
03.2022 - Current
Operating Room Assistant
WellSpan York Hospital
03.2021 - 09.2022
Caregiver, Private Aide
ComForCare
11.2020 - 03.2021
Licensed Medical Aesthetician
Ultra Med Spa
09.2017 - 12.2019
Licensed Medical Aesthetician
Lebo Skin Care Center
06.2014 - 12.2016
Associate Degree In Nursing - Nursing
Harrisburg Area Community College
Licensed Esthetician - Esthetics
Lancaster School of Cosmetology and Therapeutic Bodywork
Associate Degree - Music Merchandising and Business
Harrisburg Area Community College